NOC Engineer Vodafone DE- 24h/7days monitoring of the Vodafone Germany Cloud&VAS Network, using umbrella fault management systems and specific NMS's;- Providing Incident management and technical resolution of 1st line network related faults and timely escalation to 2nd line when required- Dispatches field engineers and contractors, in case of incidents that need local support and follow up the issue until it is solved;- End to end Incident Management throughout the Incident lifecycle;- Maintain & update NOC processes and procedures;

Summer practice + volunteering. Focused on learning about the technology used in atmospherical physics, and data processing for the measured parameters.