• Managed the accounts receivable operations, overseeing a diverse portfolio of Brazilian clients, and ensuring accurate invoicing, payment tracking, and debt negotiation.• Collaborated closely with the Brazilian headquarters to align financial strategies and implemented efficient cross-border payment solutions, reducing payment processing times, with a proven track record of high-performance results.

• Nurtured strong relationships with VIP clients, providing personalized service, and ensuring their unique needs and preferences were met to enhance guest satisfaction and loyalty, resulting in upgraded contracts, and expanded business opportunities.

• Managed transformative expansion across diverse industries, including hotels, healthcare, and retail businesses, implementing innovative strategies for retention, cost reduction, and sales growth, elevating operational excellence. Boosted client base by an impressive 110% while simultaneously growing revenue by a substantial 50%, with a decrease in relevant costs.• Developed and executed comprehensive project plans, including timelines, resource allocation, and risk mitigation strategies, resulting in consistently successful expansion outcomes. Leveraged extensive networking contacts with leaders from various industries and sectors in Brazil to facilitate business development. B2B sales

• Developed and executed a comprehensive finance and commercial strategy, including pricing, revenue management, and distribution channels, resulting in a 40% increase in annual revenue.• Conducted market analysis and competitive intelligence to identify emerging trends and capitalize on market opportunities, ensuring the group’s competitiveness.

• Founded and successfully managed a thriving retail store, overseeing all aspects of operations, including inventory management, vendor relations, imports from products from Brazil and Europe, sales, and customer service, expanding the market in the USA within the luxury sector. Strategically orchestrated the opening of new luxury retail outlets in key locations in Miami and Palm Beach.