Andreia Meyer Email & Phone Number

Toronto, ON, CA

Toronto, Ontario, Canada

• Ensure customer needs are being addressed by opening/closing accounts, submitting credit applications on their behalf, providing access cards and/or online account access
• Engaged customers in day-to-day advice needs, service transactions, digital education, and customer problem resolution related to banking solutions
• Provided personalized advice on credit products and prepared accurate documentation consistent with policy and regulations

Toronto, Ontario, Canada

• Surpassed individual quarterly goal by 300% and strongly contributed to team overall goal, delivering excellent results prior to the end of the quarter
• Offered credit products that are suitable to the customer’s profile and current needs
• Provided excellent customer service to all clients
• Provided initial financial advice to clients, helping them to hit their savings targets

• Team manager for mid-sized groups
• Enhanced team purchasing capability by 20% through redesigned the purchasing process and implementing systems
• Reduced purchasing costs by 5% through supplier relationship management that led to bigger discounts
• Reduced over expenditure around 20%/ year by implementing budget control policy and procedures and working closely with the finances department

• Increased sales by 30% in the first year of ownership by restructuring the store
• Reduced overall turnover to near-zero by Investing in continuous training
• Implemented a customer service policy that resulted in an increase in customer satisfaction
• As a Pharmacist, I established protocols that led to a 20% decrease in losses due to medications expiring date

Postgraduate Diploma, Global Business Management

Bachelor Of Pharmacy - Bpharm, Pharmacy