Managed the logistics ensured the successful delivery of specialized workshops by leading a team of experts. Created action planning spreadsheets detailing items in need of changing; from business cards, branding, databases, websites, shared servers, to the daily operations and blending of processes.Implemented efficient and streamlined procedures in both operational and financial areas causing significant improvements in operational performance. Delivered successful quality control standards by ensuring materials, processes, and services are fit for their purpose putting my analytical mindset to use. Liaison with database managers on the resolution of issues, enhancements, and updates of three training databases.Participated in the creation of the department's mission, vision, and values using data storytelling gaining a boost in my communicational and people skills.

Hosted 5 open houses in one month and generated over 800 leads. Scheduled at least 2-3 listings weekly enhancing my storytelling skills, targeting prospects and turning them into home buyers. Completed 60 sales calls daily and received more leads. Generated millions of engagements on my social networks using precise appealing content. Invested in videographers and photographers for professional content eventually lead to more showings. Determined specific, measurable, attainable, relevant and time based goals helped me to see where I should put more effort and the changes to make.

My first retail job mastered customer service in less than a year. Influenced over 50 loyal customers to sign up for the TJX rewards program designed to encourage customers to continue to shop with benefits. Gained so much feedback from customers putting me in a position to receive more hours, compensation, and achieved employee of the month several times. Kept the sales floor presentable and organized. Although I love a challenge, I also love fashion and efficiency so working in a retail environment wasn’t so much of a challenge.