Andréia Storer Email & Phone Number

Utrecht, Netherlands

Utrecht, Netherlands

Netherlands

Netherlands

-Overall administrative support to the company partners-Managing, organizing and archiving digital and phisical documents such as logistics documentation, contracts and invoices.-Checking ins and outs of goods using specific software.-Creating Excel tables and email marketing using Mailchimp.-Managing incoming/outgoing phone calls, e-mails and data entry.-Closely assisting on a new internal software development and updates.

Dublin, Ireland

- Being the first point of contact for customers as well as for high profile/ VIP guests.- Handling reservations and requests for meetings, corporate events, dinners, and other parties.- Liaising strong relationships with worldwide clients.- Responding to all enquiries in a timely manner.- Managing/redirecting phone calls and emails for both internal and external.- Assisting on administrative tasks such as preparing proposals, contracts, invoices, deposits as well as all internal communication.- Preparing function sheets and updating catering team and venue software daily.- Organising and attending to meetings/ site inspections for potential future events.- Assisting with onboarding of new staff members.- Arranging facility services and assisting other departments whenever needed.

Dublin, Ireland

• Maintaining a clean and organized workspace so that partners can locate resources and product as needed.• Following operational policies and procedures, including those for cash handling and safety and security.• Making and serving tea and coffee beverages.• Speaking and interacting with both regular and new customers.• Maintaining regular and consistent attendance and punctuality.• Following health, safety and sanitation guidelines for all products.• Attention to detail and excellent customer care.

Sao Paulo, Brazil

-Proving exceptional customer service skills, sales techniques, and product knowledge to connect customers with the right product and drive sales.-Handling complex transactions and assisting manager in executing daily tasks and maximizing sales.-Meeting monthly targets.-Coordinating and motivating staff into action in order to achieve the monthly sales target. -Training, managing and supervising a small team of five employees in manager’s absence.Coordinating and assisting staff on merchandise replenishment and showcase changes.

Sao Paulo, Brazil

• Prospecting new customers and suppliers. • Dealing with online, on-site and doorstep selling. • Prospecting new partners in order to promote each other’s brand by arranging small events. • Upselling products by developing attractive offers associated to VIP treatment and different methods of payment. • Developing social media advertisements. • Dealing with payments and till operation.• Performing store opening and closing duties.• Changing displays and showcases when needed.• Controlling stock and purchasing new products.