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Andrei Danetiu Email & Phone Number

Strategic Customer Success Manager | Enterprise at Global Relay
Location: New York City Metropolitan Area, United States, United States 9 work roles 1 school
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Role
Strategic Customer Success Manager | Enterprise
Location
New York City Metropolitan Area, United States, United States
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Who is Andrei Danetiu? Overview

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Andrei Danetiu is listed as Strategic Customer Success Manager | Enterprise at Global Relay, a company with 684 employees, based in New York City Metropolitan Area, United States, United States. AeroLeads shows a matched LinkedIn profile for Andrei Danetiu.

Andrei Danetiu previously worked as Strategic Customer Success Manager Ent. at Global Relay and Founder / Business Manager at Lidia'S Play Cafe. Andrei Danetiu holds Bachelor, Banking And Finance; Business Administration from Hofstra University.

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Global Relay

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Profile bio

About Andrei Danetiu

An experienced Customer Success, Business Development and Client Advocate with an extensivehistory of serving internal and external stakeholders across the hospitality, Food Industry Automation,FinTech and Financial Data sectors. Highly adept at solving complex issues; working with clients tonavigate programs and service adoption. Heightened oral and written communication skills underline anability to foster an environment of collaborative success, coordinating resources to deliver on thecustomer service promise. A brand evangelist focused on elevating customer value through superior andengaging relationship management. Skilled at navigating matrixed environments and creatingapproaches to effectively engage key stakeholders, industry colleagues and client decision makers.Business Development | Client Relationship Management | Consultative Sales | Account Retention |SaaS | Consulting | Account Management | Sales Enablement | Customer Success | Contract Negotiation| Quality Assurance | Service Adoption | Project Management | Software Testing | Client Onboarding |Vendor Management | Customer Relations | FinTech | SDLC | Client Requirements Gathering

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Andrei Danetiu's current company

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Global Relay
Global Relay
Strategic Customer Success Manager | Enterprise
vancouver, british columbia, canada
Website
Employees
684
AeroLeads page
9 roles

Andrei Danetiu work experience

A career timeline built from the work history available for this profile.

Strategic Customer Success Manager Ent.

Current

New York, New York, United States

Mar 2023 - Present

Founder / Business Manager

Lidia'S Play Cafe

Ridgewood, NY

  • A coffee lovers’ destination of choice meets Montessori inspired play environment for young children. Aninnovative café concept appealing to families of young children where I:
  • Spearheaded business startup and launch efforts; creating and executing local and online marketingand branding campaigns.
  • Conceptualized the Play Center theme to address a gap in the market; developing pricing and serviceoptions.
  • Developed relationships with vendors and suppliers, negotiating pricing and supply terms.
  • Oversee all back-end administrative functions and compliance to all city and state regulatoryrequirements.
  • Established the benchmarks of team performance and customer service standards, engenderingincreased sales and return visits.
Mar 2019 - Mar 2023

Project And Marketing Consultant

Greater New York City Area

  • A leading designer and manufacturer of stainless steel conveyor systems for the food andpharmaceutical industry. Supporting the RFP and client onboarding process, I successfully:
  • Conducted cost/revenue analyses, fine-tuning pricing and materials/labor costs to elevatecompetitiveness position and support client goals.
  • Spearheaded vendor relationship management; directing negotiations for raw material cost agreementswith vendor partners to ensure supply chain sustainability.
  • Established and launched the company’s first ever virtual presence, providing a digital touchpoint toenhancing customer engagement, responsiveness and retention.
  • Championed regular and systematic internal messaging and communications to energize information
Aug 2017 - Jan 2022

Regional Compliance Specialist

Greater New York City Area

  • Responsible for growing the Data Provider’s Eikon Messenger and Desktop community, ensuring full usercompliance, key accountabilities revolved around:
  • Engaging customer discussions to gather Messenger Compliance requirements and align them withinternal solutions and offering for regulatory purposes.
  • Designed, implemented and ensured adoption of enterprise-wide customer onboarding to create asingular and unified voice around Customer Success.
  • Liaised with third party vendors to integrate compliance and archiving products with ThomsonReuters’ solutions.
  • Provided comprehensive Sales Enablement support, delivering product demonstrations to highlightcompliance functionality and training for compliance review tools.
Jul 2012 - Nov 2016

Business Data Analyst

Greater New York City Area

Jan 2012 - Jul 2012

Senior Systems Business Analyst

New York, NY

  • Deploying a Servant-Leader approach to project managing the automation of Moody’s Phoenix Billingapplication, primary functions included:
  • Serving as liaison between the Moody’s Billing Associates, the Technology Group and all other groupsresponsible for data integrations with the invoicing system.
  • Performing detailed product development analysis, overseeing product enhancements and mitigatingagainst internal roadblocks and challenges.
  • Ensuring availability of resources for internal partners and clients to ensure seamless applicationdevelopment while elaborating on User Stories to guide iterative and client responsive releases.
Nov 2010 - May 2011

Junior/Senior Business Analyst

New York, NY

  • Focused on Research, Sales and Trading Applications for the financial product software developer, I:
  • Chaired scope and requirements gathering workshops with internal and external stakeholders toultimately deliver industry accepted software functionality.
  • Oversaw highly demanding top tier accounts and eleven second tier accounts, while serving as SME introubleshooting product errors, and resolve client-side application matters.
  • Managed risk associated with the quality assurance of newly developed features by identifying showstopping bugs and patches prior to live release to clients.
  • Ensured original statements of work aligned and matched original SLAs.
  • Documented procedures and processes around client setup documentation and user guides.
Jun 2005 - Nov 2010

Product Supervisor

Prospectus Group

New York, NY

Feb 2004 - Jun 2005

Product Analyst

Prospectus Group

New York, NY

May 2001 - Feb 2004
Team & coworkers

Colleagues at Global Relay

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1 education record

Andrei Danetiu education

FAQ

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What company does Andrei Danetiu work for?

Andrei Danetiu works for Global Relay.

What is Andrei Danetiu's role at Global Relay?

Andrei Danetiu is listed as Strategic Customer Success Manager | Enterprise at Global Relay.

Where is Andrei Danetiu based?

Andrei Danetiu is based in New York City Metropolitan Area, United States, United States while working with Global Relay.

What companies has Andrei Danetiu worked for?

Andrei Danetiu has worked for Global Relay, Lidia'S Play Cafe, Specialty Conveyor Corp., Thomson Reuters, and Moodys Corporation.

Who are Andrei Danetiu's colleagues at Global Relay?

Andrei Danetiu's colleagues at Global Relay include Shahrzad Samii, Zoya Salehi, Adrian Bocker, Prabhmeet Singh, and Ryan King.

How can I contact Andrei Danetiu?

You can use AeroLeads to view verified contact signals for Andrei Danetiu at Global Relay, including work email, phone, and LinkedIn data when available.

What schools did Andrei Danetiu attend?

Andrei Danetiu holds Bachelor, Banking And Finance; Business Administration from Hofstra University.

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