Yessica Pulgar Email & Phone Number

Buenos Aires Province, Argentina

- Gathering business needs.- Analyze, design, and propose value-added solutions for the business.- Prioritize the backlog according to business needs.- Develop e-learning content and user manuals.- Supervise functional development.- UAT validation and product implementation.- JIRA management.- Azure DevOps.- Scrum methodology.

Argentina

- Design and execution of test cases- Mobile and Web testing- Regression testing- Exploratory testing- Documentation- Incident reporting- Smoke testing

Argentina

Medical Appointments Department:- Registration of members' data in the system (work platform).- Salesforce platform management: Logging calls for case tracking and follow-up.- Creation/Verification/Cancellation of medical appointments.- Assisting members with platform issues or procedural questions.Medical Emergencies Department:- Data entry in the platform for dispatching medical assistance to homes (location, patient’s personal information, symptoms, and type of health insurance).

Buenos Aires Y Alrededores

Stock control. Merchandise reception. Distribution of merchandise for premises. Assembly and verification of customer orders. Dispatch and monitoring of merchandise to logistics services. Customer Support. Preparation of sales catalog.

Buenos Aires, Argentina

Sale of phone accessories. Customer Support. Cash opening and accounting. Cashier.

Aragua, Venezuela

Monitoring and control of baking lines validating that the final product (corn flakes) was within the standards of weight, moisture, color, flavor and texture through descriptive organoleptic analyzes.Temperature check in the cooking area and oven outlets, product humidity monitoring.Verification of the status of semi-processed product and final product to ensure that they are within the parameters.Validation of cleanliness of production lines (safety).Preparation of quality certificates for external companies.Customer service to manage client’s complaints.Documentation of quality indicators (templates and SAP) of all production processes. Management of Enterprise Resource Planning (ERP) and Business Process Management (BPM), production reports and compliance standards.

Aragua, Venezuela

Monitoring and control of baking lines validating that the final product (corn flakes) was within the standards of weight, moisture, color, flavor and texture through descriptive organoleptic analyzes.Temperature check in the cooking area and oven outlets, product humidity monitoring.Verification of the status of semi-processed product and final product to ensure that they are within the parameters.Validation of cleanliness of production lines (safety).Preparation of quality certificates for external companies.Customer service to manage client’s complaints.Documentation of quality indicators (templates and SAP) of all production processes. Management of Enterprise Resource Planning (ERP) and Business Process Management (BPM), production reports and compliance standards.

Aragua, Venezuela

Reception and verification of the safety of the raw material received, as well as its correct identification.Control and execution of inventory, design of a monitoring instrument to update and follow up the status of merchandise in the warehouse.Control of the merchandise movements, from warehouse to production and of the finished product to the warehouse.Management and monitoring of management KPIs, First In-First Out (FIFO). Follow-up of the 5'S methodology (classify, organize, clean, standardize, maintain).Recording of the invoices in the SAP system.

Bachelor'S, Industrial Production Engineer

It is about solving problems in the areas of quality, industrial plants, maintenance, processes, marketing, production.

Diplomado De Gestión De Calidad + Curso Auditor Interno Iso 9001:2015, Auditing

Es la gestión de servicios que incluye planear, controlar, y mejorar, aquellos elementos de una organización, que de alguna manera afectan.