Looking forward to see again my loved customers and meet the new ones.

 Training and coaching sales and marketing staff of the contracted hotels (more than 80 properties): online channels, online actions, marketing plans, sales techniques;  Support for the contracted hotels: online tools setup and usage tips, online strategy guidance to maximize the direct online sales share;  Monitoring of the sales results of the contracted hotels, looking up the errors and mistakes in the online strategy applied, writing the recommendations for the hotel, pro-active support in sales strategy adjustment;  Market research for the potential client of the current and future products;  Sales activities with the existing clients: upsell the additional tools and packages;  Pre-sale testing of the new product on the field to see it from the hotel side and to correct occurred imperfections and bugs (based on own hotel experience);  Product line presentation during events, conferences, exhibitions;  Social media activities  Marketing actions: planning, inventing, implementing

• Forming, coordinating and strengthening cooperation between sales division and related departments (FO, F&B, accounting, lawyers); • Working on rates and tariffs – market reviews, new proposals, execution; • Forming team spirit and team style of work; • Trainings by own sample method; • Employee’s trainings of understanding the goals and tasks setting, deadlines and reporting; • Working on Job descriptions of Sales division; • Final setup, tariffs and rate settings and following ups the online booking module of hotel’s web site www.beijinghotelminsk.com; • OTA, GDS concluding the contracts, controlling and follow ups; • Involving the former clients to work with Beijing Hotel Minsk: meetings, inspection tours, contracts conclusion; • Using former successful experience of pro-active work with corporate clients and agents in favor of Beijing Hotel Minsk; • Taking part in the forming of Organizational chart of the Sales and Marketing Department

• managerial functions (personnel) • marketing strategy development, planning, monitoring • development and implementation the sales and marketing standards • development and implementation the internal and external marketing standards • tariffs and offers: development, implementation, promotions • hotel awareness activities: customers, partners, agencies, corporates • monitoring and replying the customer’s reviews (tripadvisor,com, booking.com) • organization and implementing the activities on the social media • coordination work with OTA, GDS

• Planning and controlling the budget utilization • Marketing activities in B2B and B2C Sector: inventing, developing and conducting • Producing the printed and other advertising materials for the local market • Active work with local advertising agency and creating agency in Vienna • Preparing and showing the presentations to the different audience and target groups • Observing and analyze the results during the campaign and after completion • Events organizing • Monitoring and acting on the field of online sales: online push campaigns, promotion the online services and advantages to the customers (corporate and individual), travel agencies • Local web-page management: content edit via CMS, best offers and best routes priority placement on Special offer section

• Managerial functions at the department (personnel) • Responsibility at VIP and Corporate sector of business; personal assistance for selected group of customers

• Pro-active direct sales of the club membership (timeshare) in one to one mode / Best in Sale of the season award • Building the strong relationship with the new members after the deal • Follow-up the deal during whole payment period to complete the deal • Acting to the existing members for membership upgrade