Andrej Cucilovic
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Andrej Cucilovic Email & Phone Number

Level 2 IT Technician at Intermedia Group
Location: Louisville, Kentucky, United States 6 work roles 2 schools
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Current company
Role
Level 2 IT Technician
Location
Louisville, Kentucky, United States
Company size

Who is Andrej Cucilovic? Overview

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Quick answer

Andrej Cucilovic is listed as Level 2 IT Technician at Intermedia Group, a with 8 employees, based in Louisville, Kentucky, United States. AeroLeads shows a matched LinkedIn profile for Andrej Cucilovic.

Andrej Cucilovic previously worked as Security Systems Analyst at Scout Networks and Cellist at Louisville Civic Orchestra. Andrej Cucilovic holds Bachelor’S Degree, Computer Engineering, 3.0 Gpa from Bellarmine University.

Company email context

Email format at Intermedia Group

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Intermedia Group

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Profile bio

About Andrej Cucilovic

Meticulous, client-focused computer/hardware support technician with 7+ years of experience in the healthcare industry supporting a wide range of clients and Help Desk support needs. Strong knowledge and skill-base in computer architecture, operating systems, digital logic, programming, and software design. Tier 2 & Tier 3 Support, supporting 10,000+ employees

Current workplace

Andrej Cucilovic's current company

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Intermedia Group
Intermedia Group
Level 2 IT Technician
Louisville, KY, US
Employees
8
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6 roles

Andrej Cucilovic work experience

A career timeline built from the work history available for this profile.

Security Systems Analyst

Louisville, Kentucky, United States

It Support Analyst

Louisville, Kentucky, United States

*Quickly solved 20-30+ customer issues daily, track, monitor issues, ensure timely resolution with 95% or better success rate and almost 100% positive quality assurance feedback*Enhanced ticketing system and demonstrated to team members how to better utilize to reduce solution time*Served on a 6 person team providing Help Desk and IT support to 10,000+ field employees across 300+ locations; perform user setup & administration tasks, including Active Directory, Exchange, PeopleSoft, Kronos, custom enterprise applications; support mobile applications running on iOS & Android platforms, including endpoint security, network backup; software inventory and deployment; new user equipment installation; maintain, analyze, troubleshoot, repair, upgrade, replace equipment *Facilitated onboarding for new employees at the corporate office, providing initial support, all need to know basic information about their equipment and where to go to utilize company resources*Facilitated in-person migration of all company Macbook devices from MaaS360 management to Intune management supporting two key departments with project deadlines *Compiled and maintain list of all cable modems and their Mac addresses within the facilities served; coordinate directly with maintenance directors to reduce system downtime & costs*Worked with facility directors to verse & develop electronic inventory spreadsheets for company-wide mobile communication equipment*Assisted with configuration and implementation of automated processes to remove the need for manual participation from both support teams and end users, reducing downtime & costs*Created documentation on daily processes and software configuration to use for new technicians, further created list of common blurbs/responses to typical issues that users may have, meticulously worded the information so all possible derivative issues were also accounted for and improved training experience

Feb 2016 - May 2023
Team & coworkers

Colleagues at Intermedia Group

Other employees you can reach at scoutnetworks.net. View company contacts for 8 employees →

2 education records

Andrej Cucilovic education

Bachelor’S Degree, Computer Engineering, 3.0 Gpa

Activities and Societies: Bellarmine ACM Chapter, Bellarmine Historical Society, Bellarmine Gaming, Bellarmine Small Ensemble Performances

Certificate Of Completion, Front-End Web Development & Full Stack Javascript

FAQ

Frequently asked questions about Andrej Cucilovic

Quick answers generated from the profile data available on this page.

What company does Andrej Cucilovic work for?

Andrej Cucilovic works for Intermedia Group.

What is Andrej Cucilovic's role at Intermedia Group?

Andrej Cucilovic is listed as Level 2 IT Technician at Intermedia Group.

Where is Andrej Cucilovic based?

Andrej Cucilovic is based in Louisville, Kentucky, United States while working with Intermedia Group.

What companies has Andrej Cucilovic worked for?

Andrej Cucilovic has worked for Intermedia Group, Scout Networks, Louisville Civic Orchestra, Jewish Community Of Louisville, and Atria Management Company.

Who are Andrej Cucilovic's colleagues at Intermedia Group?

Andrej Cucilovic's colleagues at Intermedia Group include Chris Carter, Billy Cahoe, Tj Johnson, Ira Creasman, and J. Clay Masters.

How can I contact Andrej Cucilovic?

You can use AeroLeads to view verified contact signals for Andrej Cucilovic at Intermedia Group, including work email, phone, and LinkedIn data when available.

What schools did Andrej Cucilovic attend?

Andrej Cucilovic holds Bachelor’S Degree, Computer Engineering, 3.0 Gpa from Bellarmine University.

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