Assistant General Manager
CurrentEntered Valamar Academy. - Managing budgets and financial plans - Maintaining statistical and financial records- Coordinating all events as delegated to ensure maximum customer satisfaction- Undertaking projects as assigned by the General Manager- Supervising investments and renovations- Continuously supervising procedures and processes within the department to increase productivity and improve efficiency - Attending designated meetings- Monitoring and handling guest complaints by following the instant satisfaction procedures and ensuring guest satisfaction.- Make suggestions to management for the improvement of operation procedures and improvement of guests satisfaction.