Senior project delivery and customer service professional with broad experience on delivering complex projects on time and on budget. Managed several transition and restructuring work streams including insourcing and outsourcing of services and streamlining processes for service and delivery.Passionate about customer service and ongoing development of staff and processes delivering it. Acknowledged trainer and motivator of staff and partners. Strong BtoB build, consult and operate experience. Broad knowledge of various IT, multimedia and communication technologies as well as technical architectures including IP networks, wireless, digital television and virtual services. Experienced on delivering key services for the hotel industry where speed of the service and precision is the key. Strong department and country/regional level direct line management experience and cross functional team leadership experience including external partnerships.
Listed skills include International Project Management, Digital Television Broadcast Technologies Specialist, Iptv Multicast Distribution Specialist, Vod/Aod Delivery And Maintenance Expert, and 27 others.