A cybersecurity enthusiast who has developed great interpersonal skills with a background in Real Estate Sales. Trained at Monash University and earned a certificate in Cyber Security Bootcamp. Having experience in both B2B and B2C Management, I have been able to develop an excellent understanding of consumer behaviour as well as the importance of selling, customer acquisition, brand identity, and communication strategy. Through my experience, I was able to hone my interpersonal skills which I believe would be valuable to the overall growth and success within the organisation.
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Service Desk AnalystCloud Native Apr 2023 - PresentSydney, New South Wales, AustraliaDaily Responsibilities:- Providing level 1 user/infrastructure support to end users remotely and onsite- Responding to and resolving incoming tickets/phone calls from end user- Troubleshooting software/hardware issues- Office hardware installation (Workstation, Printer, WAP, Switch, Router, etc)- Onboarding/offboarding user and hardware provisioning- Supporting MDM implementation- Supporting automation in day-to-day tasks (Asset tracking, Approval flow, Hardware order)- Enforcing security policiesTools:- Microsoft Azure- Office 365- Google Cloud- Intune- Autotask- Datto RMM- Cisco Meraki- Sophos
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Residential Property Sales ConsultantWin Real Estate - Global Network Local Reach Sep 2018 - Aug 2022Mulgrave, VictoriaPenetrating a new market to achieve the company's expansion plan through City of Monash by building a customer database from scratch, establishing and maintaining relationships with prospective vendors, and listing and selling properties. -
New Car Sales ConsultantCity Automobiles / City Kia Jul 2012 - Apr 2018Richmond, Victoria, Australia
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BaristaChocolateria San Churro Aug 2011 - Apr 2012St Kilda, Victoria, Australia -
Customer ServiceMix Indonesian And Asian Groceries Mar 2011 - May 2011
Andre Jo Education Details
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Cybersecurity -
Business
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Melbourne Coffee School, MelbourneCoffee Brewing -
Monash CollegeCommerce
Frequently Asked Questions about Andre Jo
What company does Andre Jo work for?
Andre Jo works for Cloud Native
What is Andre Jo's role at the current company?
Andre Jo's current role is Service Desk Analyst.
What schools did Andre Jo attend?
Andre Jo attended Monash University, Monash University, Melbourne Coffee School, Melbourne, Monash College.
Who are Andre Jo's colleagues?
Andre Jo's colleagues are Grainne Ward, Hana Pham, Greg Pagano, Aleksandar Vladusic, Allan T., Travyse Nguyen.
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