Andrejs Jacko Cdctp® Email & Phone Number

Bristol, United Kingdom

Responsible for the life cycle of all managed hardware hosted within Claranet UK Data Centres, remote assistance for co-location customers and supporting facility operations to ensure maximum uptime.Duties:- Troubleshooting and repair of hardware faults and the installation of spares or components as required- Installation and decommission of equipment within the Data Centres and in liaison with customers for remote sites- Make regular physical checks of the data centres and facilities- Testing of customer installations to ensure services delivered match or exceed customer expectations- The management and control of Claranet assets- Documentation of service configuration and hardware/software solutions according to the service descriptions, including entry of key data into operational support systems to reflect current status and progress of all solutions

London, United Kingdom

Installation and Commissioning of new server/network/storage equipment, hardware swap-outs and component replacements.Asset management of all Server room infrastructure.Managing/maintaining the Data Centre facilities including power, cooling and overall capacity.Document, monitor and implement operational standards.Arranging orders and deliveries with external suppliers and consultants, including utilities, manufacturers, vendors, and contractors.Working with implementation teams to properly test and validate installation, operation, and performance of newly delivered facilities

London, United Kingdom

Providing support and assistance for server hardware related issues within customer Data Centre.Duties:Respond to technical service hardware repair requests on production servers, storage systems and networking devices at customer locations within Data Centre.Resolve customer questions or problems in the areas of product functionality and technical troubleshooting.Serve as primary support liaison between company and customer.Perform installs, moves and changes as required.Troubleshoot and repair/replace hardware components on servers, storage systems and tape libraries.Take responsibility for additional follow-up, testing and troubleshooting services or problem escalation.Ensure a high level of customer satisfaction throughout the service delivery transaction.

London, United Kingdom

Monitoring activity and quality of service across Data Centre. Liaising with field engineers and customers with regards to fault resolution. Monitoring & controlling the subsequent repair process.Producing capacity & performance reports & documentation as required.Duties:Assist the DC Manager in the administration, ordering and implementation of services as required.Instigate Management and Technical escalation procedures.Manage and implement any new technical or cabling related services.Raise planned works for contractors to be carried out in the DC.Ensure all requests are completed within SLA.Carry out monthly stock checks.Raise purchase orders according to the stock report.

London, United Kingdom

Providing a highly positive customer interface to ensure high levels of customer satisfaction. Carrying out Coaxial/copper/fibre structured cabling installations and IT installations and support to meet specified customer needs.Duties: Provide support to customers, ensuring customer access procedures are maintained at all times Carry out customer rack and suite builds according to specification Install customers equipment and cable installations according to specification Carry out monthly power readings Check and diagnose equipment and connectivity and work with customers to implement solutions Liaise positively and proactively with customers in order to resolve any issues and exceed their expectations Carry out media/back up tape changes Monitor and check plant and equipment and escalate problems or anticipated problems to ensure continued provision of service Server hardware installation and troubleshooting.

Uk Nationwide

Responsible for maintaining and installing network equipment across different sites, configuring and aligning long range wi-fi links.Duties : Site surveying & installation planning. Installing & configuring wireless network equipment. Provisioning network equipment. Network troubleshooting. Liaising with customers.

London, United Kingdom

Resolving technical issues for hotel guests. Delivering technical support throughout hotel departments.

Riga, Latvia

Installing data cabinets, terminating patch panels. Configuring network equipment for residential & commercial sector. Liaising with customers.