Andrejs Komisarovs Email & Phone Number

Riga, Latvia

• Supervise and lead a team of NOC engineers. Provide guidance, mentorship, and support to team members.• Act as the point of contact for escalated incidents and outages. Be available for on-call duty to respond to critical incidents outside of regular business hours.• Working closely with IT, engineering, and operations teams to ensure proper operation of the NOC.• DWDM on-call duty to oversee network operations, ensure optimal performance and reliability.• DWDM equipment upgrades, configuration, installation and testing. Maintenance of the company's network and customer services.

Riga, Latvia

• Distributing responsibilities within the shift.• In-depth understanding of the operation of DWDM equipment and services. Analysing and troubleshooting complex issues, resolving basic faults.• Compiling of Reason For Outage (RFO) official documents.

Riga, Latvia

• Routine network equipment checks, basic DC maintenance(equipment installation and component replacing, rack maintenance, cabling, etc.)• In-depth research and analysis of network issues(MPLS VPN L2/L3 services, IP Transit, DWDM Wavelengths, etc.)• Accedian equipment configuration and RFC-2544/Y.1564 test execution• Face to face conversations and meetings with clients(annual recap, statistics presentation, etc.)

Riga, Latvia

•Monitored IP/MPLS and DWDM network.•Tracked and processed network incidents, resolving basic issues and escalating complex cases as needed.•Communicated effectively with core engineers, site technicians, and third-party partners to ensure a cohesive response to network events.