Andrejs Martinisins Email and Phone Number

▪ Daily checks of revenue via an Operations Audit as per hotel standards▪ Reconcile and monitor commissions, housekeeper and rate discrepancies, and Conference and Banqueting Revenue against daily function sheets▪ Check non-arrivals, late departures, no sales/voids, management bills, bill sequence and pay-outs▪ Check bills signed to Room Account and record all covers▪ Spot-check Function Diary and the settlement of function bills▪ Reconcile telephone, Pay TV, newspaper revenue, guest laundry income, corrections and allowance▪ Ensure Advanced Deposits are current▪ Execute on tasks/requests as instructed by the Finance Manager▪ Daily Credit card and cash reconciliation▪ Daily revenue report check and update▪ Spot check with reception and hotel outletsSoftware used:Mymicros, Onq, 3c payments, Operations audit, Barclays merchant services, Oracle.

▪ Payroll forecast▪ Payroll management▪ Recruiting and training new starters▪ Reservation and cashiering ▪ Guest leger▪ Cash and Creditcard reconcilation▪ Planing and creating rota▪ Dealing with and resolving customer complaints▪ Completing the night auditing procedures with accuracy and attention to detail.▪ Maximise sales revenues through up selling and marketing programmes.▪ Ensuring all relevant paperwork has been completed in order and by deadline▪ It champion at work▪ Support with migration from Citrix to Google Apps▪ Supporting hotel rebranding from thistle to every hotels▪ Multitasking between restaurant and receptionSoftware used:Opera PMS, Micros

Thistle Piccadilly and Thistle Trafalgar, Bloomsbury Park Hotel•Reception supervision•Accounts Support•Guest ledger•Effectively communication with other departments•Taking care of VIP guests•Complaint handling•Cash handling•Nigh audit tasks•It supports in the department•Communicating with guests via emails•Taking care of the guest special requests

Thistle Hotels). Bloomsbury Park Hotel•Check-in and check-out operations•Guest bill preparation•Switchboard operation •Guest bill settlement•Guest enquiries•Transportation arrangement•Night auditor tasks by request

Troubleshooting resolving problems with gambling machines•Gambling machine testing, refurbishing and software updating•Engineer on call•Customer support