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Andre Louque is listed as Information Technology Team and Project Manager - Retired based in Reisterstown, Maryland, United States. AeroLeads shows a work email signal at iti.gov.eg, phone signal with area code 301, and a matched LinkedIn profile for Andre Louque.
Andre Louque previously worked as Manager, Software Services at Tower Federal Credit Union and Software Administrator at Tower Federal Credit Union. Andre Louque holds Bachelor Of Science In Information Technology, Information Technology, 3.8 from American Intercontinental University.
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Experienced Technology Manager leading teams and projects. Project experience delivering applications, many of a complex nature to audiences as large as 60,000 end points across several countries. Over the last 11 years, I have managed teams and projects focused on application development and delivery using both Waterfall and Agile methodologies in the financial industry. Methodology focused on partnering with business units to define business requirements, platform design, development, testing and post implementation support. Project types included application rationalization and integration from multiple portfolios in multiple domains into a single instance, operating system migrations and converting differing delivery systems into a single platform.Prior experience also includes managing infrastructure teams and projects supporting voice and data networks, server and desktop/laptop, email and service desk organizations. Focused on customer service, delivering high quality results in a timely manner working with cross functional teams ans personnel from all levels of the organization.* Agile Methodology – Kanban/Scrum – Version One* Budget Management, Personnel Management, Vendor Relationships* Change Management – Release Management* Process Improvement – Simplification, Team Alignment, Standardization, RepeatableProcesses* Project Management – Acquisition/Mergers - Managing Application Integration and Infrastructure Design and Deployment
Listed skills include It Infrastructure Management, It Management, It Project Lifecycle, It Project Leadership, and 30 others.
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Laurel, Maryland
Responsible for all activities supporting the application portfolio for Tower. Partnered with cross functional IT teams, vendors and business units to maintain the applications used by business units for the credit union. Performed all employee management functions for the software services team.Developed annual release management schedule and project plans for the department.
Laurel, Maryland
Systems Software/OS Support and Maintenance
Laurel, Maryland
Senior Manager, Desktop Application DeliveryLed a team of 21 associates responsible for packaging and delivery of COTS and in house desktop applications with a portfolio of 2000 titles and 60,000 clients Managed the growth of the team from four contractors processing 35 requests per month to 21 associates/contractors processing a request demand of 140 requests per month over a four year period. Implemented an SDLC process for the processing of Application Delivery requests. Proposed, achieved Senior Leadership buy-in and successfully implemented the transition from a Managed Services outsourced team to in house associates. Achieved an annualized savings of $300K through this transition. Consolidated the team toolset from several packaging and distribution tools to standardization on Admin Studio 12 and SCCM 2007. Consolidated separate Packaging and Delivery teams into a single delivery teams with four specialized groups to gain efficiencies, increased throughput by 33%. Designed and led implementation of a web based system for request intake that tracked requests through SDLC process. Reduced intake response SLA from 72 to 24 hours and eliminated one FTE who supported manual request intake. Led Several Packaging Integration/Remediation Projects: Rationalized/Migrated application titles from four Active Directory domains into a single instance. Rationalized/Migrated application titles from various distribution tools including Marimba, Zen, and CA into a single system - SCCM 2007 – Reduced portfolio from 3,500 to 2,000 application titles simplifying support. Developed and proposed in-house application packaging remediation methodology plan and identified toolset used to migrate from Window XP to Windows 7. Realized savings of $500k versus outsourcing the effort.
Columbia, Maryland
Led a team of 34 associates supporting Infrastructure, Application Development and Customer Support teams as the enterprise at US Foodservice grew from a $600M company to a $17.5B company via a series of mergers and acquisitions. Responsible for an $18M annual budget ($8.2M capital / $10.1M operating budget). Infrastructure teams included voice and data networks, server, desktop and email teams. Application Development team supported systems on IBM RS6000 AIX mid-range computers using Progress 4G Database IDE. Applications included the Core Wholesale Distribution system, Payroll and Human Resources, Remote Order Entry and Benefits Enrollment. Designed and developed PC based applications using system C/C++ and Visual FoxPro. Applications included Remote Order Entry, Sales Reporting, and utilities to support data gathering and remote support of PCs.
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Andre Louque is listed as Information Technology Team and Project Manager - Retired.
AeroLeads has found 1 work email signal at @iti.gov.eg for Andre Louque.
AeroLeads has found 2 phone signal(s) with area code 301 for Andre Louque.
Andre Louque is based in Reisterstown, Maryland, United States.
Andre Louque has worked for Tower Federal Credit Union, Capital One, and Us Foods.
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Andre Louque holds Bachelor Of Science In Information Technology, Information Technology, 3.8 from American Intercontinental University.
Andre Louque is listed with skills including It Infrastructure Management, It Management, It Project Lifecycle, It Project Leadership, Applications Software Development, Applications Delivery, Sdlc, and Active Directory.
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