Customer Operations Manager
CurrentResponsible for customer operations, service delivery and support with the goal to make sure our customers receive the best product and support possible.
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Andre Maklakoff is listed as Customer Operations Manager at Leanspace, a company with 6 employees, based in Strasbourg, Grand Est, France. AeroLeads shows a matched LinkedIn profile for Andre Maklakoff.
Andre Maklakoff previously worked as Senior Account Executive at Leanspace and Chief Product Officer / CTO, Co-founder at Marketmixer. Andre Maklakoff holds Master’S Degree, Computer Science from Moscow State Institute Of Radio Engineering, Electronics And Automation (Technical University).
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I am a multi-lingual technology leader and SaaS products manager with an entrepreneurial sales-oriented mindset and 20+ years of working experience.
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Strasbourg, Grand Est, France
Responsible for customer operations, service delivery and support with the goal to make sure our customers receive the best product and support possible.
Strasbourg, Grand Est, France
Organizing company operational efficiency to help clients reach their goals.
Strasbourg, Grand Est, France
Product management, tech strategy, people management, leading software engineering team, leading data science and data management, architecting high-load system infrastructure, product deployment and delivery.Led software development: roadmap, design and architecture, new features, bugs management, user experience, interface design, testing. Solution and.
Strasbourg, Grand Est, France
Sales leadership and management. Customer development, client facing. Pricing management for products and services. Client onboarding management. Implementation of CRM and Invoicing systems, presales management, sales support and knowledge base. Leading new user experience (UX) implementation.Commercial and technology partnerships. Delivery of professional.
Moscow, Russia
Invested own money. Contributed with own business and technical expertise. Participated in project high-level strategy development.Budget verification. Crisis management. Team building.
Illkirch-Graffenstaden, Grand Est, France
Virtual and Augmented Reality Tech startup.Working on VR Store product creation.Data Management Strategy. Implementation and setup of CRM (Zoho CRM) and invoicing systems (Zoho Invoice), team collaboration environments (Google Workspace, Slack). Domain management. Amazon Web Services initial setup.Business processes implementation in CRM.Initial consulting.
Strasbourg, Grand Est, France
Developed and ran a series of lectures for students (M2) on the following subjects:- Data Analytics and Management. Big Data for business. Microsoft Excel features and functionalities. Introduction into Machine Learning.- E-CRM. B2B and B2C Sales. Client Relationship Management. Implementation and setup processes in CRM.
Relationship and sales for global and international accounts operating on the territory of Russia and CIS: Coca-Cola, Nestlé, Johnson&Johnson, Mars, Intel, Volkswagen, KPMG, Deloitte, etc. Led and won new business opportunities. Led teams: Solution Sales Professionals, Licensing Sales Specialists, Account Technology Strategists, Partner Account Managers..
Moscow, Russian Federation
Responsible for sales and marketing activities in Russia and CIS countries. Established and adopted global sales and marketing strategies. Partners network support. Direct and indirect channel sales. New business sales and marketing. Participation in the tenders for EPR systems. Generation of pipeline. Full cycle contracting on licenses, services, support.
Moscow, Russian Federation
ERP (SAP Retail, Oracle Retail), Back-office and Front-office solutions. Management Consulting for Retail. Supply Chain and Invoice Matching subject matter expertise. Organization of a series of workshops for the largest French hypermarket chain coming to Russian market. Conducting and managing workshop in France on Russian retail specifics.Participation.
Moscow, Russia
Account Director for international VIP customers. In charge of the company 90% international projects. Responsible for Auchan, Leroy Merlin, Atac, Stockmann, Seppala, Bestseller, Zara, Bershka, Pull and Bear, Massimo Dutti, etc.3 direct reports: Personal Assistant, Account Manager for VIP customers and Project Manager. System integration for retail chains..
Moscow City, Russia
Dow Jones / PrimeTass Joint venture.Responsible for the JV products.Sales, marketing and promotion for products and services. Targeted at banks and financial companies. Project manager for international joint venture including forecasts and financial planning. Projects P&Ls calculations. New sales channels developing. Client support and customers claims.
IT management. Management of corporate advertising and marketing strategy. Products promotion. Start and development of foreign trade activity. Website development, management and promotion at search engines. Runing online and offline ads campaigns.
Activities and Societies: Graduation Work: R&D of the technical vision system for intellectual robots
Quick answers generated from the profile data available on this page.
Andre Maklakoff works for Leanspace.
Andre Maklakoff is listed as Customer Operations Manager at Leanspace.
Andre Maklakoff is based in Strasbourg, Grand Est, France while working with Leanspace.
Andre Maklakoff has worked for Leanspace, Marketmixer, Experience 4, #Supdeweb, and Microsoft.
You can use AeroLeads to view verified contact signals for Andre Maklakoff at Leanspace, including work email, phone, and LinkedIn data when available.
Andre Maklakoff holds Master’S Degree, Computer Science from Moscow State Institute Of Radio Engineering, Electronics And Automation (Technical University).
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