Atuação como Product Owner no desenvolvimento e manutenção da nova solução de publicação de editais internos de seleção para o setor público e de novas soluções idealizadas através do laboratório de inovação;Utilização de técnicas de Discovery para entendimento das dores e problemas a serem resolvidos e suas causas;Ideação de soluções para os problemas identificados e criação de protótipos;Alinhamento e entrevistas constantes com os Stakeholders para validar requisitos, aprovar… Show more Atuação como Product Owner no desenvolvimento e manutenção da nova solução de publicação de editais internos de seleção para o setor público e de novas soluções idealizadas através do laboratório de inovação;Utilização de técnicas de Discovery para entendimento das dores e problemas a serem resolvidos e suas causas;Ideação de soluções para os problemas identificados e criação de protótipos;Alinhamento e entrevistas constantes com os Stakeholders para validar requisitos, aprovar protótipos e realizar demonstrações das funcionalidades desenvolvidas; Escrita e refinamento de User Story com proposta de cenários de uso da solução;Condução das cerimônias SCRUM com a equipe (Daily, Refinamento Técnico, Planning, Review E Retrospectiva);Apoio para a área de desenvolvimento para esclarecimento de dúvidas e compartilhamento de informações importantes para o projeto;Manter o Backlog e o Roadmap do Produto atualizado e alinhado aos objetivos do projeto.#api #integracao #educacao #analise #backlog #productowner #productmanager #gestaodeprojeto #okr #userstory #priorizacao #product #roadmap #kanban #metodologiasageis #descobertadeprodutos #discovery #gestaostakeholders #ux #negociacao #designthinking #scrum #cspo #resultado #estoriadeusuario #lideranca #produtosdigitais #estrategia #feedback #metrica #comunicacao #proatividade #handson #maonamassa #jira #kanbanize #miro #trello Show less

Responsible for the sales sites of Higher Education Undergraduate and Postgraduate Digital courses;I worked in partnership with the Marketing area (CRO and SEO) identifying and proposing solutions to increase subscription conversions and lead generation; Conducted analysis and prioritization of requests for improvements and new features proposed by the commercial and academic areas; Discovery of new features together with the UX team; Product improvements and evolutions to provide a… Show more Responsible for the sales sites of Higher Education Undergraduate and Postgraduate Digital courses;I worked in partnership with the Marketing area (CRO and SEO) identifying and proposing solutions to increase subscription conversions and lead generation; Conducted analysis and prioritization of requests for improvements and new features proposed by the commercial and academic areas; Discovery of new features together with the UX team; Product improvements and evolutions to provide a better experience for internal BackOffice users and external users of the group's educational institutions' websites; Writing and refining User Stories;Active participation in team ceremonies: Daily, Technical Refinement, Planning, Review, Retrospective; Focus on maintaining a process of continuous improvement with the team focused on agility and delivery quality, reducing the occurrence of bugs and rework as much as possible; Constant support from the development team regarding business rules; Keeping the Backlog updated and focused on the evolution of our products; Validation of deliveries with Stakeholders to ensure the perception of value regarding the work carried out. Show less

Development of a multi-bank and multi-company solution for Management and Financial Reconciliation of bank services for payments, receipts (bank collection) and processing of bank statement files, DDA;Knowledge in processing CNAB/FEBRABAN files of various formats; Making Payments to Suppliers and Employees; Receipt through Bank Collection; Processing of cash collection files from cash carriers; Conciliation of Accounts Payable, Accounts Receivable, Treasury (Basket of… Show more Development of a multi-bank and multi-company solution for Management and Financial Reconciliation of bank services for payments, receipts (bank collection) and processing of bank statement files, DDA;Knowledge in processing CNAB/FEBRABAN files of various formats; Making Payments to Suppliers and Employees; Receipt through Bank Collection; Processing of cash collection files from cash carriers; Conciliation of Accounts Payable, Accounts Receivable, Treasury (Basket of Services) and Cash (Transport of Valuables); Conducting research and discovery techniques to understand problems and their causes; Ideation of solutions for identified problems and creation of prototypes;Constant contacts with Stakeholders to validate requirements and functionalities; Analysis of documentation, contracts and bank files;Writing and refining User Stories; Active participation in team ceremonies: Daily, Planning, Review, Retrospective; Support for the development area and conducting training with the company's areas; Keep the Product Backlog and Roadmap updated and aligned with the company's strategic objectives; Monitoring of OKR's goals in the area. Show less

Conduct a survey of requirements for the development of new features of Boavista products. Conduct and enable the execution of projects under development in the banking services segment. Facilitate the process of contracting bank services (Customers x Banks) to use the services offered by Boavista, acting as a customer support tool and interlocutor with the bank to accelerate the contracting of agreements. Report the progress of projects to pilot customers and product management… Show more Conduct a survey of requirements for the development of new features of Boavista products. Conduct and enable the execution of projects under development in the banking services segment. Facilitate the process of contracting bank services (Customers x Banks) to use the services offered by Boavista, acting as a customer support tool and interlocutor with the bank to accelerate the contracting of agreements. Report the progress of projects to pilot customers and product management. Research and preparation of requirements for the development of new functionalities of the solution aimed at the financial segment. Elaboration of test cases and, in some cases, the execution of more complex tests involving specific business rules. Elaboration of training manuals and commercial presentations of the services offered by the company. Show less

Carry out pre-sales of the tools developed by Boavista, e-Extrato and Financial Portals, also training commercial partners and the company's technical team, training Caixa business managers and assistants and presenting Caixa's NeoGrid solutions.

Specialist in office financial systems, home banking and internet banking, systems integration, data processing and traffic via EDI. My main activity was to provide technological support for the implementation, training and maintenance of software, being the commercial contact for the Caixa branches in Fortaleza, responsible for the implementation of accounts payable and receivable systems, financial reconciliation of more than two thousand companies.

Responsible for following activities:Supervision Technical Support;Training and Development Consultant;Development of Training Materials;Commercial Support the Managers Caixa and HSBC;3rd Level Support to Clients and Managers Caixa and HSBC;Previous Position:Technical Support Consultant;Technical Support / Commercial;Commercial Relations Consultant;Service Desk Supervisor;Supervisor of Trade;