Andre Mitchell Email & Phone Number

Menlo Park, Ca, Us

Phoenix, Az, Us

Phoenix, Arizona, Us

Bentonville, Arkansas, Us

Lead a horizontal team of 11 Wal-Mart badged Release Engineers and 75+ on and off shore engineers who built and deployed enterprise logistic applications in a global enterprise.· Managed releases for 4 Enterprise Warehouse Management SaaS solutions in a dynamic global environment· Developed standards, processes and controls for configuration and release activities in Waterfall and AGILE project methodologies· Managed the production release process to make sure that data center operation is robust. This includes system load tests and a progressive release process· Developed, analyzed and maintained tools that support and automate processes for software product releases· Provided guidance to developers and configuration/release team in the preparation of build analyses, design alternatives, installation scripts and programs, schedules and evaluations· Coordinated all aspects of a release lifecycle including development/test activities· Established and facilitated release team meetings, coordinates issues and facilitates solutions pertaining to the release process, and maintains release documentation· Architected and implemented toolsets required to automate the migration of code from development, testing, staging through to production· Successfully reduced the build lifecycle by 48% by adding automation· Added procedural measures that reduced business impacting incidents by 6% on more than 1500 production changes· Renegotiated the Release Partner contract and saved the company 25% over 3 years

Bentonville, Arkansas, Us

Lead a horizontal team of 9 Wal-Mart badged developers and 65+ off shore developers who design, develop and maintain enterprise logistic applications with a specific emphasis on usability, performance and scalability. · Worked together with the Product Owner to plan and execute product road map through projects, ensure that teams have appropriate product and technical specifications, direction, and resources to deliver products effectively by establishing realistic estimates for timelines while ensuring that projects remain on target to meet deadlines· Worked closely with the Product Owner and Business Analysts, to understand the system’s functional and non functional requirements· Collaborated with Product/Project Management in defining the Product Roadmap· Coordinated release and sprint planning· Helped developers resolve both technical problems as well as human resource issues· Monitored individual employees’ performance· Provided leadership and guidance to coach, motivate, and lead team members to their optimum performance levels and career development

Bentonville, Arkansas, Us

Lead a team of three project managers in developing, managing, implementing and improving divisional processes to improve enterprise efficiencies in the Application Development pillar. Deployed and tracked appropriate performance and compliance indicators to ensure adherence to internal/external processes in 15 countries worldwide. Advised and consulted process owners to promote the processes. · Successfully developed a divisional Subject Matter Expert Framework to develop business, application, and technology experts throughout the Information Systems Division more efficiently. The framework also includes industry best practices on the most effective utilization of current Subject Matter Experts in Project Management.· Successfully developed and implemented a divisional process to formally request resources for projects. The process required a core team consisting of 18 members from each pillar of the division. During the proof of concept, the process increased the resource allocation to availability percentages by 40%. Resource managers in the proof of concept also saw a drop in in their resource allocation administration time by 25%.

Bentonville, Arkansas, Us

Strategic and tactical management in areas of attack detection and incident management for company applications and networks 24/7 with high availability in more than 6,000 systems world-wide. Identify and prevent unauthorized use and potential security breaches from both internal and external sources. Develop and maintain customer relationships through ongoing meetings to ensure agreement regarding strategy, objectives, fielding customer requests and inquiries, and setting priorities based on customer expectations.· Successfully manage more than 8M accounts for more than 2.5M associates world-wide.· Control expenses and effectively utilize resources by estimating future needs, addressing over- and under-allocations, and considering financial resources to develop and manage a comprehensive budget.· Guaranteed quality services and products at affordable rates through effective management of the contractor and supplier process, including determining competency, confirming work meets agree-to terms and conditions, and approving invoices in a timely manner.· Facilitated team member commitment to business, increased productivity, and created positive work environments by interviewing, managing, coaching, training, and evaluating 16 highly productive associates in addition to 18 contractors knowledgeable in Internet and Information Technology Security.· Ensured business needs were met and improved efficiencies by evaluating the ongoing effectiveness of current plans, programs, and initiatives through consultations with business partners, managers, and co-workers.· Maximized the customer experience with security access requests by developing a service catalog through lowering the service level agreement by 20%.

Bentonville, Arkansas, Us

Leveraged extensive management and technical experience to plan, direct, and support technical operations. Identified and maximized opportunities to utilize resources and improve operations through collaborations with customers, staff and other members to the divisional management staff.· Translated corporate and functional business objectives into tactical executable projects through effective collaborations with senior management, senior technical staff, and peers.· Increased productivity by 5% and reduced customer impact by 30% due to streamlining the coding, sorting and prioritization process for customer inquiries.· Delivered a VOIP phone rollout to more than 3,000 associates on-time and under budget.

Bentonville, Arkansas, Us

Maximized technical capabilities, reduced cost, and increased efficiencies of stores, distribution centers and home offices world-wide by formulating, developing, and implementing integrated wireless network architectures.· Saved the company more than $300M by managing a wireless infrastructure refresh project in more than 2,000 stores/clubs that significantly reduced costs for each facility.· Ensured smooth system conversions by effectively planning and coordinating utilization and capacity, involving configuration and testing with vendor. · Facilitated system and data protection by developing and maintaining procedures for backup and recovery, virus scanning and access control.· Reduced cost, increased efficiency, and improved manageability by implementing a new store design that included lightweight access points and controllers such as a WNMS.· Performed network design and architecture using HR-DSS, ERP-OFDM, and OFDM technologies in WLANS.

Bentonville, Arkansas, Us

Facilitated a data center migration with no unplanned impact to day-to-day business operations by developing a project critical path, driving milestones, and effectively coordinating 13 infrastructure areas to move 3,756 devices from a pre-existing data center to a newly constructed data center.· Promptly resolved daily issues and roadblocks associated with system moves and project plans for infrastructure areas.· Ensured that devices, systems and the monitoring environment worked effectively and efficiently by producing reports on detailed analysis and ongoing status as it pertained to performance, issues, and tracking of suggested remediation steps. · Established strong partnerships and improved communication by coordinating dialogue strategy between division and customer areas and infrastructure and application areas.

Bentonville, Arkansas, Us

Effectively troubleshot more than 1.5M devices in Wal-Mart stores, distribution centers, and home offices. · Troubleshot networking technologies including DHCP, BOOTP, DCS, DNS, and SNMP protocols.· Ensured seamless file sharing by maintaining network file synchronization schemes.· Introduced new technologies and innovations by upgrading networks from 256 to T1 circuit connections in more than 3,000 stores.· Improved network communications both domestically and internationally by developing network designs based on extensive knowledge of the Internet, database systems, and programming processes.

Bentonville, Arkansas, Us

Gained technical knowledge of current hardware, operating systems, and standard development tools. Debugged and maintained live devices on production networks.· Instrumental in the management of voice recognition applications due to ongoing support

Bachelor Of Science, Computer Systems Engineering

Diploma, Music Theory And Math