André Oliveira Email & Phone Number

Porto, Portugal

Porto, Portugal

- Manage the team’s overall work, oversee the team and ensure they work efficiently together within and across departments in a streamlined way.- Plan, implement and monitor department goals, objectives, and systems.- Develop and implement various People related plans and programs for all Air Apps team members.- Add and maintain Air Apps Handbook on People policies and guidelines.- Continuously iterate on People policies and improve them.- Develop People solutions by collecting and analyzing information and recommending courses of action.- Serve as the main point of contact and support between executive leadership and team members.- Overview strategy creation and implementation stages in areas such as Talent Acquisition, Learning & Development, Performance Management, Career Planning, and Organizational Culture & Engagement.- Perform and overview all employee lifecycle tasks and projects.- Process Payroll and provide functional support for incentive programs.- Benefits administration and support.- Plan and direct Air Apps engagement events, virtually and on site, which promote a high-performing, inclusive, and mission-driven culture.- Work closely with management and C-Level to ensure Air Apps team members’ happiness and wellbeing at work, improving employee experience and retention.- Work towards maintaining compliance with national, local, state, and/or federal employment laws and regulations.- Develop reporting processes to successfully measure the team KPI’s and optimize its results.

Portugal

- Assisting in managing the employee journey.- Proactively creating new systems and programs to improve ways of working.- Supporting the current workforce so that there is less turnover.- Providing onboarding and offboarding support for team members and often working alongside other teams.- Assisting in the recruiting and hiring process.- Processing employee changes and terminations, including document generation, notifications, and HR systems updates.- Supporting employees on a day-to-day basis and answer questions about benefits and company policies.- Assisting in planning and implementing team events.- Completing ad-hoc projects, reporting, and tasks.

Braga, Portugal

- Operational management of internal services (Medical Office, Canteen, Cafeteria, Vending, Transport, Insurance).- Liaison with external providers.- Occupational health management.- Health and wellness benefits.- Work accidents.- GDPR: HR and Health related topics.- Regular audits in topics of responsability.- Part of internal COVID contingency team: crisis management.- Compliance with legal and internal requirements (Social Security, Employment Center, Central and local directives).- Employee life cycle.- Reporting and KPI's.- HR related operational and administrative tasks.- Follow-up and clarifications on questions regarding Benefits and other topics.- Ad-hoc HR related projects.- Implementation and follow up of various internal HR oriented digital platforms.- HR processes digitalisation.

Braga E Região, Portugal

- HR processes: Improvement and automation. - Ad-hoc HR projects.- Occupational health.- GDPR: HR and health related topics.

Braga E Região, Portugal

- Talent Attraction. - Learning & Development.- Legal issues.

Arcozelo, Porto, Portugal

Receção, resolução e tratamento de pedidos de assistência e reclamações de clientes;Gestão da base de dados;Análise e reporte periódico de KPI's relativos ao departamento;Cooperação com diversos departamentos internos na resolução de processos em curso;

Aveiro E Região, Portugal

Consultoria jurídica, Ação disciplinar; Condução dos procedimentos de demissão;Gestão de processos contraordenacionais (ACT/PSP);Gestão do Sistema de Qualidade (Auditoria, Reclamações, Análise e Gestão Procedimental);Contratação Pública - Gestão e Acompanhamento

Stª Maria Da Feira, Aveiro, Portugal

Atendimento ao cliente;Gestão de reservas;Organização e gestão de arquivo e expediente administrativo.

Porto E Região, Portugal

Atendimento ao cliente na área de serviço fixo e móvel.Resolução de dificuldades, esclarecimentos, prestação de informações relativas à oferta comercial, processamento de reclamações, entre outras funções.

Porto E Região, Portugal

Organização e gestão de todo o tipo de expediente documental;Atendimento telefónico e presencial.Tarefas relacionadas com a função de Advogado, dentro dos limites das competências legalmente atribuídas ao Advogado Estagiário.

Porto E Região, Portugal

Vendas, atendimento ao cliente;Execução de tarefas no contexto administrativo e procedimental.

Aveiro E Região, Portugal

2008-2013Trabalho Sazonal (Verão)

Mestrado Em Gestão E Desenvolvimento De Recursos Humanos

Direito, Direito

Mestrado Em Direito, Direito Comercial E Da Empresa, Primeiro Ano Concluído