André Vidal
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André Vidal Email & Phone Number

Customer Service Management at Bolt
Location: Lisbon, Portugal 14 work roles 5 schools
2 work emails found @pipedrive.com LinkedIn matched
✓ Verified July 2026 4 data sources Profile completeness 100%

Contact Signals · 2 work emails

Work email v****@pipedrive.com
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Current company
Bolt
Role
Customer Service Management
Location
Lisbon, Portugal
Company size
13430 employees

Who is André Vidal? Overview

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Quick answer

André Vidal is listed as Customer Service Management at Bolt, a with 13430 employees, based in Lisbon, Portugal. AeroLeads shows a work email signal at pipedrive.com and a matched LinkedIn profile for André Vidal.

André Vidal previously worked as Senior Customer Solutions Manager at Pipedrive and Customer Solutions Manager at Pipedrive. André Vidal holds Masters In Journalism, Journalism, 16 from Universidade Nova De Lisboa.

Company email context

Email format at Bolt

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{last}@pipedrive.com
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AeroLeads found 2 current-domain work email signals for André Vidal. Compare company email patterns before reaching out.

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Profile bio

About André Vidal

Having a background in Journalism and Social Communication was always helpful in every job I had so far, specially when I started working in the Customer Service industry. Understanding the customer needs, dealing with expectations and working towards the customer satisfaction really has an impact when we talk about company results. That is what I am currectly focusing at Pipedrive, where we try everyday to make each customer experience one to remember.

Listed skills include Teamwork, Microsoft Word, Microsoft Office, Trabalho Em Equipe, and 12 others.

Current workplace

André Vidal's current company

Company context helps verify the profile and gives searchers a useful next step.

Bolt
Bolt
Customer Service Management
Lisbon, Portugal
Website
bolt.eu
Employees
13430
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Company profile
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14 roles

André Vidal work experience

A career timeline built from the work history available for this profile.

Role listed

Bolt

Lisbon, Portugal

Senior Customer Solutions Manager

Current
Pipedrive

Lisbon, Portugal

Responsible for managing the support department by overviwing the teams' performance and implementing projects that increase the efficiency of our processes. Planning our goals and KPIs and communicate to the different departments inside the company to align our strategies.

Mar 2021 - Present

Customer Solutions Manager

Pipedrive

Lisbon Area, Portugal

As part of the management team of the support department at Pipedrive, I am responsible for:1. Managing a customer service team with different languages and locations;2. Implementing new projects in the support department;3. Monitoring and improving support KPIs;4. Doing quality assessments.

Mar 2019 - Mar 2021

Customer Solutions Expert

Pipedrive

Lisbon Area, Portugal

As a customer service representative at Pipedrive, I was responsible for:1. Answering customer's inquiries in Portuguese and english via email, chat and phone;2. Participate in side projects to help developing the department;3. Work in different schedules to guarantee the maximum coverage of Pipedrive' support.

May 2017 - Mar 2019

Consultant

Cgi

Lisboa E Região, Portugal

Perform backoffice tasks for clients from the energy sector, integrated in the BPO department (Business Process Outsourcing).

Oct 2016 - Jan 2017

Costumer Service Representative

Bp

Budapest, Hungary

Open customer accounts by recording account information.Maintain customer records by updating account information.Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.

Mar 2015 - Jun 2016

Journalist

Público

Lisboa E Região, Portugal

Write news reports and interviews for both printed and online edition of the newspaper.

Oct 2013 - Dec 2013

Journalist

Strobe.Pt

Lisboa E Região, Portugal

Writing the full review of the music festival Óptimus Alive 2013Writing other reviews of concerts, such as the Legendary Tigerman and Dead Combo at Lux and Imagine Dragons at Coliseu dos Recreios

May 2013 - Jul 2013

Administrative Secretary

Atlético Clube De Portugalestádio

Lisboa E Região, Portugal

Costumer service,management of new registrations, receive payments and do accounting of all the sport's club activities.

Feb 2013 - Jul 2013

Journalist

Time Out Lisbon

Lisboa E Região, Portugal

Write news and interviews about the newest cultural events and places of Lisbon.

Oct 2012 - Dec 2012

Sales Promoter

Cortefiel

Lisboa E Região, Portugal

Promote the client card of the store near new costumers and fill up the necessary registration data for the acquisition.

Oct 2010 - Feb 2011

Extra

Valente Produções, Lda

Lisboa E Região, Portugal

Work as an extra in movies, series and advertisement productions

Apr 2010 - Jun 2010

Events Assistant

Margens Formação E Actividades Turísticas E Recreativas, Lda

Águeda

Monitoring touristic and sports activities in events directed manly to tourists, company workers and children.

Jul 2008 - Sep 2008
Team & coworkers

Colleagues at Bolt

Other employees you can reach at bolt.eu. View company contacts for 13430 employees →

TM Thomas Marcussen Thomas Marcussen Colleague at BoltNorway View → HM Hubert Maliszewski Hubert Maliszewski Colleague at BoltSittard, Limburg, Netherlands View → AK Anna Kroll Anna Kroll Colleague at BoltHungary View → AP Andreas Peeter Lätt Andreas Peeter Lätt Colleague at BoltTallinn, Harjumaa, Estonia View → SS Sajim Sk Sajim Sk Colleague at BoltGaighata, West Bengal, India View → DW Derrick Wainaina Derrick Wainaina Colleague at BoltNairobi, Nairobi County, Kenya View → QL Quentin Legrand Quentin Legrand Colleague at BoltTallinn, Harjumaa, Estonia View → RM Ronny Musembi Ronny Musembi Colleague at BoltKenya View → PK Paul Kobina Quansah Paul Kobina Quansah Colleague at BoltAccra, Greater Accra Region, Ghana View → MM Mthokozisi Mabaso Mthokozisi Mabaso Colleague at BoltDurban, Kwazulu-Natal, South Africa View →
5 education records

André Vidal education

Masters In Journalism, Journalism, 16

Universidade Nova De Lisboa

Specific knowledge of economical, political, cultural and multimedia journalism. Journalistic writing; New Media Platforms; Film editing

Web Marketeer, Digital Marketing

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Activities and Societies: Web Marketing; SEM; SEO; Google AdWords and Google Analytics; Email marketing; Web copywriting; Social Media.

Bachelor'S Degree In Sciences Of Communication, Sciences Of Communication, 14

Universidade Nova De Lisboa

Communication Theory; Communication and Social Sciences; Communications, Language and Image, Media Studies, Cinema and Television.

High School Diploma, Humanities, 18

Escola Secundária Marques De Castilho

History, Geography, Portuguese, Economics, Philosophy, Law, English, Physical Education

FAQ

Frequently asked questions about André Vidal

Quick answers generated from the profile data available on this page.

What company does André Vidal work for?

André Vidal works for Bolt.

What is André Vidal's role at Bolt?

André Vidal is listed as Customer Service Management at Bolt.

What is André Vidal's email address?

AeroLeads has found 2 work email signals at @pipedrive.com for André Vidal at Bolt.

Where is André Vidal based?

André Vidal is based in Lisbon, Portugal while working with Bolt.

What companies has André Vidal worked for?

André Vidal has worked for Bolt, Pipedrive, Margens -Animação Turistica E Eventos, Cgi, and Bp.

Who are André Vidal's colleagues at Bolt?

André Vidal's colleagues at Bolt include Thomas Marcussen, Hubert Maliszewski, Anna Kroll, Andreas Peeter Lätt, and Sajim Sk.

How can I contact André Vidal?

You can use AeroLeads to view verified contact signals for André Vidal at Bolt, including work email, phone, and LinkedIn data when available.

What schools did André Vidal attend?

André Vidal holds Masters In Journalism, Journalism, 16 from Universidade Nova De Lisboa.

What skills is André Vidal known for?

André Vidal is listed with skills including Teamwork, Microsoft Word, Microsoft Office, Trabalho Em Equipe, Escrita, Jornalismo, Microsoft Excel, and Digital Media.

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