Helping our Solution Partners to grow and exceed customer expectations.

As e-Core’s Head of Global Sales & Marketing I act as the key interface between our customers and all relevant practice areas such as Atlassian products and Support, QA and Development. I aim to achieve an in-depth understanding of the client’s business, strategy, goals, pain points, markets and value chain and so, based on this information, communicate e-Core’s offer and possibilities, identifying areas where we can certainly add value. I also play an integral role in new business pitches, focusing on growing and developing new and existing clients as well as fostering great relationships. Finally, it is also my responsibility to write and execute business plans, driving current and new opportunities within key accounts, creating proposals and negotiating deals.

Responsible for maintaining and developing client-business relationships. My work helped make the public more aware of the business and bring in revenue. Client managers must have a strong understanding of their company's products or services and knowledge of their competition. They must be ready to develop creative solutions for existing clients, as well as pursue new clientele opportunities.

Direct and coordinate company sales and marketing functions.Develop and coordinate sales selling cycle and methodology.Direct and oversee the company marketing function to identify and develop new customers for products and services.Research and develop strategies and plans which identify marketing opportunities, direct marketing, and new project development.Analyze and evaluate the effectiveness of sales, methods, costs, and results.Develop and manage sales and marketing budgets, and oversee the development and management of internal operating budgets.Plan and coordinate public affairs, and communications efforts, to include public relations and community outreach.Directly manage major and critical developing client accounts, and coordinate the management of all other accounts.Participate in the development of new project proposals.Establish and implement short- and long-range goals, objectives, policies, and operating procedures.Supervise the planning and development of company marketing and communications materials.Represent the company at various community and/or business meetings to promote the company.Supervise the preparation, issuance, and delivery of sales materials, exhibits, and promotion programs.Promote positive relations with partners, vendors, and distributors.Recommend and administer policies and procedures to enhance operations.Work with department managers and corporate staff to develop five year and ten year business plans for the company.Establish and implement short- and long-range departmental goals, objectives, policies, and operating procedures.Serve on planning and policy-making committees.Other duties as assigned.Recruit, train, supervise, and evaluate department staff.

VendTek Systems Inc.("VendTek") is a leading transaction processing software company – our global experience and collaborative approach ensures our customers’ success in the prepaid and financial services markets. Our proprietary product eFresh™ is a suite of transaction processing software that caters to our customers’ prepaid distribution and retailing needs. The customized turn-key system assists retailers, distributors and service providers in distributing their prepaid and financial products and services to consumers more securely, efficiently and cost-effectively.VendTek was founded in 1988 and became a publicly listed company in Canada in 1999. Our extensive experience in self-serve and vending systems, smart cards and payment technologies gives us a thorough understanding of the retailing industry and consumer needs.VendTek has demonstrated experience in meeting the needs of our customers and the diverse markets they serve. Around the globe, we work with leading mobile operators, telecoms, banks, payment processors, retailers and independent sales organizations (ISOs), integrating our technology and delivering innovative solutions. We also work together with POS hardware and software vendors to ensure our eFresh™ technology meets the evolving needs of our customers.

Deliver service and support to end-users using and operating automated call distribution phone software, via remote connection or over the Internet;Interact with customers to provide and process information in response to inquiries, concerns, and requests about products and services;Gather customer’s information and determine the issue by evaluating and analyzing the symptoms;Diagnose and resolve technical hardware and software issues involving internet connectivity, email clients, and more;Research required information using available resources;Follow standard processes and procedures;Identify and escalate priority issues per Client specifications;Redirect problems to appropriate resource;Accurately process and record call transactions using a computer and designated tracking software;Offer alternative solutions where appropriate with the objective of retaining customers’ and clients’ business;Organize ideas and communicate oral messages appropriate to listeners and situations;Follow up and make scheduled call backs to customers where necessary;Stay current with system information, changes and updates