Andre Parker Email & Phone Number

Vancouver, Washington, United States

Talented Network Administrator to assist in the ongoing management of 130+ remote networks that we oversee all throughout the US. The Network Administrator is responsible for the overall provisioning, monitoring, and management of the various network infrastructure and systems deployed to our offices, remote client sites, and data center locations. The Network administrator ensures that network service and system availability is always maintained and performs troubleshooting and takes corrective actions to recover from outages in a manner in line with our contracts and service level agreements. Specific duties include, but are not limited to: Receiving, unboxing, tagging, configuring, testing, boxing, provisioning, shipping, and remote testing all network infrastructure components including, but not limited to, firewalls, routers, switches, servers, analog terminal adapters, wireless access points, point-to-point relays, cellular modems, SFP modules, patch panels, racks, and other designated equipment, including proper entry into and updates to our asset tracking and management system. Accessing, monitoring, troubleshooting, and configuration of designated equipment. Installing firmware or software updates to equipment and servers. Monitoring all networks and systems. Taking corrective actions to restore full service in the event of alarms. Receiving and answering trouble tickets related to network and system service issues. Assisting the Field Services team with turning up new circuits, remotely testing circuits and systems, and providing troubleshooting assistance. Traveling to data center, client, and office locations within the United States on short notice if necessary. Clearly communicating with other team members, departments, and clients during outages and resolving trouble tickets. Providing regular updates to supervisors regarding work activities. Managing a team of 4 Network Operations Team Members

Vancouver, Wa

Vancovuer, Wa

Essential Duties:*Troubleshoot and solve programming issues.*Monitor, track, and document customer support calls and related activities in Help Desk system.*Assist other departments (Development, Implementation, Training and QA) with software-related issues. Competencies: *Ability to quickly develop and maintain a high level of knowledge of (Evosus) software products and remain expert on current product knowledge both from an internal and from a user perspective.*Ability to understand technical concepts and communicate technical information verbally and in writing to technical and non-technical users*Carry out assigned tasks with a professional demeanor reflected in excellent written and oral communication skills, listening skills, patience, analytical reasoning and problem solving abilities.*Displays calm and a customer-oriented attitude in fast-paced and sometimes stressful conditions.*Identifies and resolves problems in a timely manner and gathers and analyzes information skillfully.*Demonstrates accuracy and thoroughness and monitors own work to ensure quality, presents numerical data effectively, and is able to read and interpret written information.*Well-organized, self-directed team player. Open to others’ ideas and trying new things.*Prioritizes and plans work activities, uses time efficiently and develops realistic action plans.*Demonstrates professionalism, discretion, and good judgment in all interactions with co-workers, customers, vendors and others.*Handles confidential and sensitive information and records with a high degree of discretion, diligence and good judgment.*Consistently at work and on time, follows instructions, responds to management direction and solicits feedback to improve performance.

Vancouver, Wa

Windows Server 2008, Libre Office, Kaseya, Free PBX, Bacula, Xampp, CentOs, Aastra, Centos Yum, MySQL, VNC, Oracle Virtual Box, WinSCP, PFSense, Putty, Active Directory, Remote Desktop, Advanced IP Scanner,

East Vancouver

Volunteer recruitment and training, Public Speaking, Cooking, Fundraising, Outreach, Clerical, Budgeting, Use of Microsoft Office and Provide Enterprise. Offered solutions to clients with various needs. Worked with a diverse range of staff. Event Management and planning.

West Vancouver - Luepke Center

Managed the Meals on Wheels Program for the Luepke Center.

Bachelor’S Degree, Theology/Theological Studies

Associate’S Degree, Microelectronics

Took a year of study towards MicroElectronics at LCC. Decided after a year to transfer my credits to Berean to work towards a degree.

High School, Hs Diploma

Activities and Societies: Member of D.E.C.A.For four years was a member of D.E.C.A. and worked the student store. Went to competitions.