Andre Paternina Email & Phone Number

Los Angeles, California, United States

•Efficient ticket management with prompt response and solution planning.•Organizing and managing assets via onsite inventory systems and procedures. This includes re-imaging computers, wiping hard drives, setting up new devices, proper Chromebook enrollment, disinfecting and sanitizing returned hardware.•Assisting and delivering quality customer service over multiple K-8 schools as well as district offices•Training and assisting with various programs included in G-suite and Windows 10•Learning new vendor provided software and training faculty on use including but limited to Bogen paging systems, Daktronics Marquee systems, Meraki Device Manager.•Assisting with A/V and Technology needs for Live stream and mobile board meetings, by setting up multiple microphones and webcams fed to OBS Studio.•Maintaining VoIP phones with voicemail reset and ticket escalation.•Daily network upkeep and observation making sure controllers are operational.

Scottsdale, Arizona

As an A/V Technical Supervisor: • Working with diverse teams from different properties in setup and tear down of events of varying size. This includes the building and tear down of screens, audio systems/PA, video distribution, safe power distribution, mounting projectors, lights, monitors, and televisions.• Work day includes confirmation and acquisition of gear based on client needs and budget. • Meeting with client’s day of show in order to confirm placement and last minute additions. • Delegating work based on size of team, strengths, timeframe. Finalizing sets and completing them in a timely manner• All addition and changes are documented within our proprietary app and all the up to date daily rental orders are delivered. • Delivering excellent customer service to a variety of clients as well as our vendors and venue partners.

Paradise Valley, Arizona

Greater New York City Area

• As a junior sound designer created audio assets for future post-productionapplications & game• Efficiently transferred magnetic tapes on to various digital formats perclient’s needs.• Proposed and led the creation of relevant content to create traffic inFaceBook, Twitter, etc.• Contributed into maintenance of existing equipment by soldering and building TRS and XLR cables as well as the occasional upkeep of rack mounted effects units etc.• Provided excellent client relations & services by making sure all existingand prospect clients were comfortable while on site.

Chandler, Az

• Troubleshooting tech and mobile devices for customers. • Assisting with sales and merchandising on the floor.• Maintaining customer service and generating customer service.• Overnight Stock and Organization.• Cashier experience, and returns.