Andre Pilon is a Librairian at Conseil Scolaire Viamonde. He possess expertise in web development, project management, business analysis, research, requirements gathering and 23 more skills. Colleagues describe him as "As a Business Manager Andre’s responsibilities included managing the Request Dispatching Application, as well as obtain Customer Satisfaction Reports through a hosted solution. He was responsible for the software upgrades, system support as well as reporting team productivity/efficiency reports for Senior Management. As a business manager André accomplished many tasks including client liaise, prioritization of requests, requirements gathering and business analysis and consulting with IT developers. He also assisted me with Vendor, Contract, Process and Release Management. André has great eye for details. He was prime for implementing a complex mapping of clients, various LOB and multiple request types. It was also due to his attention to detail that we were able to implement an automated Request Dispatching Tool that would automatically create work orders based on certain criteria’s. André is honest and hard working employee. He always keeps a promise against all odds. André is never afraid to ask the difficult questions. That being said he does it with tact, and never comes across as difficult. He has a sense of initiative and commitment. I have seen him come in as early as 5:00 AM to help his peers launch their projects. This makes him a true team player. André also enjoys research. Give him a task and he will try his best to get to the bottom of it. I have seen him find the answers, due to his persistence, where others give up. André has the passion to learn and can take on any type of a job." and "It has been my privilege to work with Andre and Rogers Communications and Bell Canada over the past 10 years. During this time, I have witnessed Andre successfully champion diverse initiatives, from process improvement to user experience strategies. His attention to detail is second-to-none and he knows how to drive change effectively. Andre excels in a fast past environment and can be counted on to deliver on his projects and assignments with skill and alacrity. Andre is also committed to his clients and demonstrates strong collaboration when working within a project team. As a member of my team at Bell and Rogers, Andre was a real boost to morale. He is always willing to do more than is required and wants to go the extra mile for his team members. André is a solid performing and hard working leader who can effectively work across the organization to get things done. Sincerely, Michael Unan"