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André Pimentel Email & Phone Number
VP, Customer Experience | Built It, Scaled It, Grew It: 5x Revenue | 6x Team Growth
at
Vividly (formerly Cresicor)
2 work emails found
@demandforce.com
6 phones found area 925, 415, and 800
LinkedIn matched
4 data sources
Profile completeness 100%
Current company
Role
VP, Customer Experience | Built It, Scaled It, Grew It: 5x Revenue | 6x Team Growth
Location
Rocklin, California, United States
Who is André Pimentel? Overview
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Quick answer
André Pimentel is listed as VP, Customer Experience | Built It, Scaled It, Grew It: 5x Revenue | 6x Team Growth at Vividly (formerly Cresicor), based in Rocklin, California, United States. AeroLeads shows a work email signal at demandforce.com, phone signal with area code 925, 415, 800, and a matched LinkedIn profile for André Pimentel.
André Pimentel previously worked as VP of Customer Experience at Vividly (Formerly Cresicor) and Vice President of Customer Success & Support at Shop-Ware. André Pimentel holds Emba, Business from Nyu Stern School Of Business.
Company email context
Email format at Vividly (formerly Cresicor)
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{first_initial}{last}@demandforce.com
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AeroLeads found 2 current-domain work email signals for André Pimentel. Compare company email patterns before reaching out.
Profile bio
About André Pimentel
Customers are on a journey, an intertwined series of touches that define their experience with you, not a series of independent transactions. When we treat them as such, build great teams to support them, and develop an organizational belief in customer service, we can do great things.
Listed skills include Salesforce.Com, Business Intelligence, Crm, Integration, and 45 others.
Current workplace
André Pimentel's current company
Company context helps verify the profile and gives searchers a useful next step.
12 roles
André Pimentel work experience
A career timeline built from the work history available for this profile.
Vp Of Customer Experience
CurrentVividly is the leading provider of Trade Promotion Management software for the CPG industry. I oversee the Customer Experience organization, comprising of Customer Success, Tech Support, and Professional Services. We are rapidly scaling the business and leveraging both technology and great process to get there.
Aug 2022 - Present
Vice President Of Customer Success & Support
Shop-Ware is a leading edge Shop Management System leveraging SaaS to help the Automotive industry evolve their tech stack to modern, customer-centric workflows and robust customer communications. Our customers, and their customers, love it!
Apr 2019 - Jul 2022
Vp Customer Success & Support
Leading and scaling the Customer Success and Technical Support functions across Enterprise, Mid-Market, SMB, and Channel Reseller Partners. Driving all post Sales customer life cycle journeys; onboarding, expansion, renewal, upsell.Expanding the approach, methodology, and processes associated with the full Customer life-cycle. Driving Success across the.
Jun 2017 - May 2019
Vp Customer Success & Technical Support
Responsible for driving all post Sales customer life cycle journeys; onboarding, expansion, renewal, upsell. Strengthened Customer Success by optimizing and growing a world-class Customer Success and Tech Support organization. Created a customer-centric culture of accountability, employee engagement, and operational excellence through the use of data to.
Feb 2016 - Jun 2017
Director Of Customer Success & Technical Support - Demandforce
Strategically ensuring our customers receive the help and support they need to make their businesses successful by overseeing the functions of:-Customer Success-Customer Care-Technical Support-Community and Knowledge-Enterprise Services-Customer Training
Mar 2015 - Feb 2016
Head Of Business Systems - Demandforce
Demandforce was acquired by Intuit in May 2012. My focus shifted to Business Systems and PMO due to the large increase in business growth and the effort needed to optimize our business processes and business systems to support it.In March of 2015 I took on Customer Care and Collections.It was an interesting mix but allowed me to leverage technology and.
May 2012 - Mar 2015
Director Of Operations
Joined Demandforce in 2011 when the company was at 170 employees. The business grew to 550 employees my role shifted to scale the Demandforce business systems and processes to support the large scale growth. Acting as the Business Unit CIO, provide vision and leadership for developing and implementing Demandforce’s information technology roadmap..
Jun 2011 - May 2012
Sr Director, Operations
Responsible to lead, manage and coordinate varied sales support functions and global operations through process and systems on the Salesforce.com platform. This included process improvements, operating mechanism refinement, reporting, sales employee development activities, sales communications, and sales enablement. I was responsible for the CRM roadmap.
Aug 2009 - Jun 2011
Sr. Director - Business Solutions
Managed a large team of Business Analysts and Developers to implement and drive adoption of the SAP Business Warehouse. This was a multi-year endeavor to consolidate numerous disparate data sources and also consolidate SAP reporting. I also led the implementation of the SAP MDM (Master Data Management) tool. This was a complex implementation dealing with.
Nov 2005 - Aug 2009
Sap It Payroll Manager
Implemented SAP Payroll and supported the implementation of the SAP HR system. This was a complex implementation spanning all of the Disney business units, salaried and hourly employees, time keeping, Minors Trust, and Actor residual payments.I was also part of the Hong Kong Disney opening team and implemented various interfaces and HK based wage type.
Mar 2000 - Mar 2006
Petty Officer Second Class (Esws)
Four years of service in the U.S. Navy as a Gas Turbine Technician. Served aboard the USS Arleigh Burke (DDG51). Enlisted Surface Warefare Specialist.
Nov 1992 - Nov 1996
2 education records
André Pimentel education
Emba, Business
Nyu Stern School Of Business
Ba, Mis
California State University, Fullerton
FAQ
Frequently asked questions about André Pimentel
Quick answers generated from the profile data available on this page.
What company does André Pimentel work for?
André Pimentel works for Vividly (formerly Cresicor).
What is André Pimentel's role at Vividly (formerly Cresicor)?
André Pimentel is listed as VP, Customer Experience | Built It, Scaled It, Grew It: 5x Revenue | 6x Team Growth at Vividly (formerly Cresicor).
What is André Pimentel's email address?
AeroLeads has found 2 work email signals at @demandforce.com for André Pimentel at Vividly (formerly Cresicor).
What is André Pimentel's phone number?
AeroLeads has found 6 phone signal(s) with area code 925, 415, 800 for André Pimentel at Vividly (formerly Cresicor).
Where is André Pimentel based?
André Pimentel is based in Rocklin, California, United States while working with Vividly (formerly Cresicor).
What companies has André Pimentel worked for?
André Pimentel has worked for Vividly (Formerly Cresicor), Shop-Ware, Birdeye, Demandforce - An Internet Brands Company, and Intuit.
How can I contact André Pimentel?
You can use AeroLeads to view verified contact signals for André Pimentel at Vividly (formerly Cresicor), including work email, phone, and LinkedIn data when available.
What schools did André Pimentel attend?
André Pimentel holds Emba, Business from Nyu Stern School Of Business.
What skills is André Pimentel known for?
André Pimentel is listed with skills including Salesforce.Com, Business Intelligence, Crm, Integration, Strategy, Management, Business Process, and Process Improvement.
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