Andre Ribeiro Email & Phone Number

São Paulo, Brasil

São Paulo, Brasil

We believe that people and companies can work in synergy. Several strategic and cultural factors destroy this possibility for interaction and mutual growth.We aim to take Corporate Education in a personalized way to brazilian companies, developing people, building careers and, as a consequence, strengthening the culture of results of organizations.

São Paulo, Brasil

São Paulo, Brasil

Natal E Região, Brasil

Natal, Rio Grande Do Norte, Brasil

Rio Grande Do Norte

*Responsible for restructuring the sales and customer success departments *Developed policies and procedures for both areas*Responsible for integrating the marketing department with the sales team*Contributed to the implementation of the CRM platform*Developed the onboarding process which integrated sales, customer success and implementation teams, toward a faster and better experience to all clients

* Create key performance indicators (KPIs) and profitability targets to boost the brand’s growth.* Manage teams, having recruited and selected 36 sales reps across Brazil.* Manage projects in partnership with the distribution channels (multi-brand stores).* Prospect, build, and manage the relationship with the business partners.* Participate in preparing the sales department’s strategic planning.* Directly organize the Annual Sales Conventions.* Prepare and define… Show more * Create key performance indicators (KPIs) and profitability targets to boost the brand’s growth.* Manage teams, having recruited and selected 36 sales reps across Brazil.* Manage projects in partnership with the distribution channels (multi-brand stores).* Prospect, build, and manage the relationship with the business partners.* Participate in preparing the sales department’s strategic planning.* Directly organize the Annual Sales Conventions.* Prepare and define strategies together with the Marketing Department.* Give support to the Style department, aligning the brand’s positioning with the business strategies.Main results:- Deployed the brand’s 1st concept store.- The sales targets for the brand M.POLLO were reached 4 years in a row: 2011, 2012, 2013, and 2014.- Reached a growth of 25% a year, which brought the brand’s revenues to grow 252% in 4 years.- Created strategies for the horizontalization and verticalization of the customer portfolios, increasing the portfolio of active customers by 80%.- Had a direct participation in the brand’s repositioning and in implementing the new M.POLLO icon, contributing to the brand's growth by 30% already in the 1st year of its implementation.- Implemented the import department of the MPL GROUP, contributing to a 30% increase in the Group’s productive capacity.- Created and developed the Customer Relationship Department.- Analyzed the viability of projects in the Sales Area and contributed toward deploying the e-commerce channel.- Implemented and executed training courses of Customer Service Excellence for the multi-brand stores.- Was elected by the Board as TOP 3 at the management level after a performance evaluation of the year 2015.- Implemented and executed Inbound Marketing (content strategy), which contributed to a 20% increase in leads for the brand. Show less

Greater Los Angeles Area, Ca, United States

* Mapped the stores’ inventory.* Recruited, selected, and developed individual talents.* Was directly responsible for the execution and processing of merchandise and physical inventory in the region.* Implemented the "BE NICE" program and all the sales department’s policies and procedures.* Communicated and executed all the marketing events, including the company’s flagship stores.* Executed and maintained visual guidelines, as well as the visual presentation of the… Show more * Mapped the stores’ inventory.* Recruited, selected, and developed individual talents.* Was directly responsible for the execution and processing of merchandise and physical inventory in the region.* Implemented the "BE NICE" program and all the sales department’s policies and procedures.* Communicated and executed all the marketing events, including the company’s flagship stores.* Executed and maintained visual guidelines, as well as the visual presentation of the stores.* Controlled the P&L report in order to maximize profitability.* Monitored and analyzed the profiles of the customers, their buying trends, and competitive information to impact and promote the business.Main results:- Increased the results in 20 regional stores by giving training in customer service and mapping internal processes.- Mapped inventories in order to standardize the layout to make it easier to look for products. Show less

New York, Ny, United States

* Managed and promoted a culture of excellence in sales with the sales team.* Recruited, trained, and developed staff members from new retail operations.* Was responsible for applying the visual guidelines for displaying the collections.Main results:- Organized the event for the Boston Marathon 2009 in Massachusetts, which contributed to the range of US$ 1.8 million in sales of licensed products in 3 days.

Greater New York Region, Ny, United States

* Recruited, selected, and developed individual talents.* Was directly responsible for the execution and processing of merchandise and physical inventory of the store.* Implemented the "BE NICE" program and all the sales department’s policies and procedures.* Executed and maintained visual guidelines, as well as the visual presentation of the store.* Controlled the P&L report in order to maximize profitability.Main results:- Improved the ranking of the stores from… Show more * Recruited, selected, and developed individual talents.* Was directly responsible for the execution and processing of merchandise and physical inventory of the store.* Implemented the "BE NICE" program and all the sales department’s policies and procedures.* Executed and maintained visual guidelines, as well as the visual presentation of the store.* Controlled the P&L report in order to maximize profitability.Main results:- Improved the ranking of the stores from 97th to 4th place, reaching 20% above the target set. Show less

Orlando, Fl, United States

* Was responsible for representing the products of the partners General Motors and NASA.* Gave assistance to the entire visual merchandising and merchandise inventory process at the Epcot theme park.Main results:- Provided customer service to 30,000 visitors a day using the Disney methodology of advanced sales and customer support.

Specialization, Entrepreneurship And Innovation

Specialization, Leadership, Team Management And Strategic Planning

Mba, Sales Management

Specialization, Management & Marketing

Activities and Societies: Intern at the University's Sports Department.

Bachelor'S Degree, Business Administration

Activities and Societies: Academic Recognition: Dean's List and PI Alpha Sigma; Member of the Alpha Beta Gamma Honor Society.