• Manage supplier relationships with +30 airlines for Point of Sale USA and Canada to destinations worldwide. Special focus on Atlantic, Latin, Africa and internal Europe• Develop sourcing and procurement activities that support key business objectives• Develop and execute a long-term strategy to facilitate improvements for Procurement Processes• Ensure the execution of procurement strategies across EF products to ensure consistent and high quality value delivery• Implement best practices in procurement and Airline management to support commercial and operational goals• Ensure the execution of standards, controls, policies, procedures and performance metrics to effectively and efficiently manage the procurement exercise• Lead rigorous and objective contract negotiations with key internal stakeholders and support groups• Conduct business review meetings with key stakeholders to assess risk, review future strategies, and identify potential cost down and improvement opportunities• Identify areas for improvement to continually drive performance and business results• Develop and implement KPI for the Procurement Team across all EF Products• Maintain strong working relationships with strategic suppliers to assure cost, quality, and delivery targets are met

Planning / Strategy​-Develop allocation strategy for team portfolio which meets cost, quality, and capacity limitations​-Identify production challenges and pro-actively implement solutions (e.g. steer volume with Travel Sales and Sourcing Teams)​-Define and adjust existing production processes as well as create new ones when applicable​Execution​-Monitor team’s allocations and assist Tour Experience Managers in further improvements to cost, quality and allocation strategy​-Assist team in making cost vs. customer experience decisions​-Maintain tour cost projections and provide input to budget setting / tour pricing​-Handle more difficult on tour issues that have been escalated from Tour Experience Managers-Make final decision on allocation conflicts when limited availability​-Collaborate frequently with Market Development Team through product development cycle​-Collaborate with other Directors and Systems / BI to continuously improve workflow and tools ​-Support Incident Response team with on-tour incidents both during / outside of office hours​Staff management​-Distribute workload and skills / experiences evenly across team​-Continuously develop team through performance assessment, relevant training and new challenges​-Actively recruit A-level talent when positions become available​-Spread operational success stories through training

• Strategy – active participation in setting strategic objectives and KPIs• Communication – developing Inter/Intra departmental communication processes • Technology – contribution to the development and improvement of tools• Sourcing – developing and implementing procurement processes and sourcing models• Supplier Relationship Management – supporting the development and implementation of a strategic and long term based SRM approach• Market Knowledge, Trends and Innovation –understanding the pulse of the supply market, evolving trends and developments around categories and geographies

Direct responsibilities:• Team leadership - Ensure flexible and continuous professional and career development - Promote motivation and job satisfaction - Delegate department's workload effectively and monitor its progress - Help creating future world class leaders• Define logistical and strategic plans for the areas and components of oversight• Support different business units in new product and service initiatives• Establish and Manage yearly budgets • Drive market’s analysis and build innovative strategies • Source and contract Hotel Chains, Bus Companies, Local Organizations, and a variety of Cultural Attractions • Strength EF supplier relationships and build long term partnerships• Product development• (re)define and establish SOPs• Quality and Cost analysis

Coordination of land travel arrangements in Portugal, Spain, Brazil and Argentina