Andre Rivers Email & Phone Number

Toronto, Ontario, Ca

Responsibilities: • Guide partners on a broad range of specific Technology Controls and Information Security programs, policies, standards and incidents. Provides first level security challenge over the IT Cloud Services Business • Assists in the development of an end-to-end security oversight process for cloud development. • Lead or contribute to the completion of risk and control design assessments for an assigned business application, business portfolio, and overall enterprise, as well as risk mitigation and remediation plans and remediation strategy. • Contribute to the definition, development, and oversight of a global security management strategy and framework. • Ensure technology, processes, and governance are in place to monitor, detect, prevent, and react to both current and emerging technology and security threats against TDBG’s business. Develop on-going technology risk reporting, monitoring key trends and defining metrics to regularly measure control effectiveness for own area. • Adhere to internal policies and procedures, technology control standards, and applicable regulatory guidelines. • Contribute to the review of internal processes and activities and assist in identifying potential opportunities for improvement. • Adhere to, advise, oversee, monitor and enforce enterprise frameworks and methodologies that relate to technology controls / information security activities. • Influence behavior to reduce risk and foster a strong technology risk management culture throughout the enterprise.

New York, Ny, Us

JPMorgan Chase & Co., Wilmington, DE12/2016 to 2/2022Information Security ManagerResponsibilities:• Responsible for control-related activities: interpreting corporate policies and regulatory requirements, designing the control in partnership with the Chief Technology Officers, including how to measure its effectiveness, providing control implementation support and control validation. • Communicating risk and other control findings and develop recommendations for resolution; identifying the root cause and key themes/trends to address issues broadly. • Interface with Application Development/Production Management teams on an on-going basis for BAU risk activities as well as project initiatives. Partner with Third Party Oversight (TPO) teams to ensure effective risk management of vendors engaged by technology partners. Provide technical risk project consultancy for technology teams rolling out new products in the firm so that they are secure from the start and fully compliant with the firm’s risk policies and standards.• Interface with Business Control Managers teams to ensure technology risk impacting the business is effectively tracked and communicated. Drive multiple controls assessments by leveraging firm-wide tools CORE/RCSA, Application Risk Assessment, SOC1, SOX, PCI, ITIL services within the IPM. Develop a risk model/approach to cover SRE/DevOps, data center migration, application modernization, lower-level environments into Agile approach.• Build and maintain relationships at all levels within the business and technology. Ability to convey complex PCI-related topics in a clear understandable manner as a subject matter expert and key advisor• Contribute to the development and implementation of cyber security policies, standards, procedures, and guidelines as it relates to Payment Card Industry requirements

Mount Laurel, Nj, Us

PHH Corporation , Mount Laurel, NJ11/2015 to 12/2016Operational Control AnalystResponsibilities:• Responsible for creating, analyzing, evaluating and reporting on key risk indicator metrics.• Maps metrics against the Company's risk appetite and goals to ensure alignment and focus.• Creates and facilitates reporting and analysis to evaluate operational initiatives and drive operational efficiencies.• Develops and maintains standard reporting measures, quantitative explanation of relevant data, and ongoing analysis of alternatives and solutions.• Quantitatively evaluates and recommends action plans, based on reporting and analysis in order to enhance the reporting of IT risk.• Provides reporting and presentations to all levels of management including executive leadership.• Works with moderate guidance in own area of knowledge.

Toronto, Ontario, Ca

Professional ExperienceTD Bank, N.A., America's Most Convenient Bank, Mount Laurel, NJ01/2013 to 10/2014Risk Officer IAchievements:· Delivered all 2013 pRCSA documents ahead of schedule, ensuring ATM Channel did not show on any dashboards for missing commitments · Created an ‘ATM Audit Readiness' procedure; helping to build a foundation for Governance and Control Mgmt. within the ATM· Managed and coordinated a deep dive of the ATM Channel business continuity plan, closing all previously open gaps Responsibilities:· Support Internal Audits and act as key liaison· Deliver and Manage pRCSA requirements · Support Technology Risk & Control framework (BARA, Control Design, CVT). · Support External assessments/reviews (PCI, ISO, Interac, Visa, MC, SAS70/ISAE)· Support IT Business related testing and verification (i.e. penetration and vulnerability scans)· Build and maintain effective relationships with team members, business partners, technology partners, subject matter experts, and vendors.· Oversee system access attestations and application risk assessments · Support the business' efforts to develop and maintain accurate, current procedures and process flows· Manage risk event tracking and reporting· Coordinate, support the maintenance of business continuity plans and review plans to make sure that they are inclusive and comprehensive· Manage KRI monthly reporting· Provide support for ATM Channel projects

Toronto, Ontario, Ca

TD Bank, N.A., America's Most Convenient Bank, Mount Laurel, NJ04/2011 to 1/2013Business Analyst IIAchievements:· Developed the first release of the ATM Channel Testing Policies and Procedures document, which helped close an existing Audit finding · Created an on-line ATM Change calendar to manage all ATM related USD recordsResponsibilities:· Participate in development of test strategies and plans to meet business requirements and understand the Customer experience. · Document business processes and workflow

Toronto, Ontario, Ca

Professional ExperienceTD Bank, N.A., America's Most Convenient Bank, Mount Laurel, NJ 06/2007 to 4/2011Application Support AnalystAchievements:· Developed and Streamlined Business Lines Process , allowing quicker turn around times for processing loans· Completed all Projects during Integration successfully and on time · Created Ad-Hoc Reports for manager and upper managementResponsibilities:· Manage projects within the Consumer Lending department. · Design specs for the development, testing, and execution of test plans· Assist end-users with questions and issues· Troubleshoot system issues as they occur· Work in conjunction with the Product Manager to gather, identify and define business, production, tracking and reporting requirements from business partners.· Perform quality assurance testing along with documentation of test plans· Document business requirements and write technical specs for enhancements to system· Assist LOB with System Audits· Work with the Developers, QA Analysts and Product

Toronto, Ontario, Ca

Professional ExperienceTD Bank, N.A., America's Most Convenient Bank, Mount Laurel, NJManage projects within the Data Security department. performs data security risk assessments to ensure that appropriate information access levels are maintainedCoordinate security activities to ensure compliance with government and company security policies and procedures.Develop and Implement security procedures in coordination with management and government agencies.Recommend and implement process / procedural improvements throughout the department.Coordinate monthly reports for management review.Supervisor day to day operations

Toronto, Ontario, Ca

Professional ExperienceTD Bank, N.A., America's Most Convenient Bank, Mount Laurel, NJMaintain network and systems security, data and user accessComplete project assignments to improve the integrity of network and applicable systemsCoordinate security activities to ensure compliance with government and company security policies and procedures.Develop and Implement security procedures in coordination with management and government agencies.

Toronto, Ontario, Ca

Professional ExperienceTD Bank, N.A., America's Most Convenient Bank, Mount Laurel, NJAchievements:Improved Help desk service level from 65 % to an average of 93 %Lead administrator responsible for upgrading, training and installation of HEAT 7.0 and BPAMMaintained a high service level during increase of call volumeResponsibilities:Compile and analyze data for developing and improving existing systems Provide problem resolution and coaching for customer service issues escalated beyond the Help Desk representative levelMaintain HEAT 7.0 database and applicationInform staff of operational changes and system upgradesMonitor HEAT tickets to ensure proper resolution

Toronto, Ontario, Ca

Professional ExperienceTD Bank, N.A., America's Most Convenient Bank, Mount Laurel, NJMaintain network and systems security, data and user accessComplete project assignments to improve the integrity of network and applicable systemsCoordinate security activities to ensure compliance with government and company security policies and procedures.Develop and Implement security procedures in coordination with management and government agencies.