Andre Russell Email & Phone Number

New York, Us

Columbus, Ohio, Us

• Ensured the fair and equal treatment of all associates according to the law and company policies• Created fair and consistent processes such as Performance Improvement Plans and transfer process• Served as a HR resource for the VP of Operations and district managers regarding associate turnover, retention, and relation matters• Overseen 52 company locations for all investigations involving harassment, substance abuse, retaliation, discrimination, and theft

Anaheim, Ca, Us

• Contribute to the creation, review, and development of HR policies and procedures• Manages and executes Employee Relations matters, including investigating issues, providing coaching to employees and managers• Reviews and assists managers in drafting corrective action, performance improvement, and termination documentation as requested• Works collaboratively with and provides day-to-day coaching and advice to managers, supervisors and all other assigned employees in a large variety of employee relations issues, performance management and issues, and policy interpretation

Riverwoods, Il, Us

• Process ServiceNow cases within established SLA with a strong emphasis on quality and customer service • Create and update Human Resources procedures to ensure that employees understand the importance of the process• Utilizes HRIS (Workday) to access, input, and verify employee information including transfers, promotions/demotions, status shift changes, and data corrections

Royal Oak, Michigan, Us

• Process ServiceNow cases within established SLA with strong emphasis on quality and customer service • Support and communicates to business partners of the Field Focal Review process, important dates for deadlines and collection of performance evaluations• Utilizes HRIS (Workday) to access, input and verify employee information including transfers, promotions/demotions, status shift changes, and data corrections

Seattle, Wa, Us

• Planned, budgeted, supervised, and coordinated work activities for up to 3,000 employees• Complied and use data regarding critical business metrics such as attendance, daily and monthly attrition, employee engagement surveys• Conducted detailed investigations of employee relations issues and recommended solutions that were in alignment with the Company’s policies• Fostered a link between operations management and employees by handling questions and recommending corrective actions and performance plans

Diemen, Noord-Holland, Nl

• Assist clients with questions and providing them with documentation with their requested if needed• Provide accurate and appropriate information to answer questions, troubleshoot issues, and resolve complaints• Assist clients in any given week and consistently met performance benchmarks in all areas of speed, accuracy and customer satisfaction

Maumee, Ohio, Us

• Perform position management administration for employees/managers in HRIS systems (Workday)• Investigate and resolve day-to-day employee relations concerns, either directly or through advice to management.• Coordinate with managers/supervisors to discuss staffing needs, document performance accountabilities and competencies (job descriptions) to drive success.

Chicago, Illinois, Us

•Manage performance against established sales goals of 50 devices a week•Maintain knowledge of up to 20 different client products in order to be a subject matter expert onsite•Demonstrate effective decision-making skills and the ability to reason and take action in resolving problems while exhibiting professional sound judgment

Bachelor’S Degree, Human Resource Management

Master'S Degree, Human Resources Management