Develop trust relationships with a portfolio of major clients to ensure they do not turn to competitionAcquire a thorough understanding of key customer needs and requirementsExpand the relationships with existing customers by continuously proposing solutions that meet their objectivesEnsure the correct products and services are delivered to customers in a timely mannerServe as the link of communication between key customers and internal teamsResolve any issues and problems faced by customers and deal with complaints to maintain trustPlay an integral part in generating new sales that will turn into long-lasting relationshipsPrepare regular reports of progress and forecasts to internal and external

Monitor all existing and prospective markets in Europe and assist to identify appropriate business opportunities and review all company products and develop and maintain professional relationships with all agents and clients and assist in shipment of warehouse products.Prepare effective business plan for all projects to achieve required product volume and profit and organize all market plans to suit all customer requirements and monitor all specific transactions of all customers for all processes.

Developing growth strategies and plans. Managing and retaining relationships with existing clients. Increasing client base. Having an in-depth knowledge of business products and value proposition. Writing business proposals. Negotiating with stakeholders.

Strategically plan and manage logistics, warehouse, transportation and customer servicesDirect, optimize and coordinate full order cycleLiaise and negotiate with suppliers, manufacturers, retailers and consumersKeep track of quality, quantity, stock levels, delivery times, transport costs and efficiencyArrange warehouse, catalog goods, plan routes and process shipmentsResolve any arising problems or complaintsSupervise, coach and train warehouse workforceMeet cost, productivity, accuracy and timeliness targetsMaintain metrics and analyze data to assess performance and implement improvements