Product Test Engineer
Current- Tested software and hardware for new audio product releases, ensuring 100% functionality and maintaining a consistent user experience across the product line.- Identified and documented software bugs and usability issues, logging detailed reports in Jira to improve communication and track software development progress.- Proposed and optimized new features, leveraging extensive industry experience to enhance product performance and meet real-world user needs.- Collaborated with Technical Support on high-profile client cases, troubleshooting advanced issues by recreating setups and delivering actionable solutions for complex cases