• Led Finance & Accounting processes for Medical Plan, managed team of 4, including oversight of contracted firms.• Advised on asset investments through market research, improving ROI of reserve funds.• Simplified accounting procedures, leading to more streamlined reporting and 70% reduction in department budget.• Presented reports to senior management on a daily, weekly, and quarterly basis, guiding decisions and asset management.• Conducted strategic analysis on member assignment, lowering overall cost by 25%.• Negotiated and closed 10+ provider and general agency contracts.

• Gained knowledge of Bookkeeping with QuickBooks, enhancing financial reporting accuracy.• Optimized CRM reports and data, improving accuracy and accessibility, ensuring data integrity.• Refined marketing materials, boosting communication and member engagement.• Optimized payroll systems for 25+ employees, increasing accuracy and efficiency.• Conducted treasury processes, increased delinquent collections rate by 20%.• Completed Credit disputes with customers, approval rate of disputes boosted by 75%.