Andre Santana Email and Phone Number
• Over 10 years' experience in Project Management, Continuous Process and Business Improvement, Data Analysis and Problem Solving.• Experience in the areas of Customer Experience (CX), Logistics and Production, having worked for companies such as 99 | Didi, Brink's Segurança e Transporte de Valores, and Oxiteno Indústria e Comércio.• Leading projects focused on optimizing operational flows and the user journey, increasing productivity and regulatory compliance, among other strategic objectives.• Application of agile methodologies, including Scrum, Lean, Kanban, Smart, among others.• MBA in Business Management from FGV and a degree in Production Engineering from Devry.• Additional training: Scrum Master, Lean Manufacturing, Project Team Management, MS Project, UX/Design Thinking, Statistical Process Control, Six Sigma Green Belt, and English course in Australia.• Skills in tools such as: BI Tableau, Jira, Advanced Office, Oracle ASCP, SNO, OPS, OPM and Inventory, Salesforce, Roadnet, Teams, Project, Pert Expert, Visio, WBS Chart Pro, Excel VBA, and Minitab.• Volunteering: member of the 99Solidária committee, math teacher and monitor at the Iochpe Foundation through the Formare program, and volunteer at Amigo4Patas.• Contact:andrevictor07@gmail.com
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Business Improvement & Experience Specialist99 Jun 2021 - PresentSão Paulo, BrasilRegulatory and new services of 99Pay:• Responsible for ensuring that we operate in accordance with local regulations and market standards by creating and maintaining internal processes.• Support new feature launches that increment the service portfolio. -
Project And Continuous Improvement AnalystBrink'S Security And Transportation Of Values Oct 2018 - Jun 2021São Paulo, Brazil• Development of detailed elements of Brinks Global Services' strategic projects, such as definition of scope, quality and schedule, using agile methodological strategies.• Support to Product Owners (PO's) in the management of backlog and team members using Agile during the implementation of the tracking of international BGS operations, in addition to defining and sustaining agility and quality KPIs, managing and monitoring the planning and execution of tasks multidisciplinary squads.• Management of the initiation, planning, execution, monitoring and control stages of the CIT front projects, including the opening of safes via the application, which resulted in a reduction in customer service time and an increase in route productivity.• Audits through the Brazil Branches Certification Program, ensuring both the correct application of LEAN concepts and tools in the processes, and the high degree of adherence to the company's best practices.• Elaboration and follow-up of the action plan to prevent MPT overtime events at the Campinas branch, operating on site for 45 days, successfully eliminating the occurrences, reducing approx. R $ 1.2 MM in overtime and preventing the execution of the fine of approx. R $ 1.5 MM.• Focal point of the migration project of the largest base in the world of the value transport segment (Belo Horizonte), implementing the Roadnet tool, executing the programming, monitoring and analysis of 77 routes and mapping process improvements with field tests together with the control .• Creation and development of the dashboard for monitoring the working hours of the garrisons, resulting in a visual management for monitoring and supporting operational demands, reducing overtime and preventing MPT events. -
Project And Business AnalystOxiteno Industry And Commerce May 2017 - Oct 2018São Paulo, Brazil• Acting as Key User Full Time of the Planning team in the Ultra Integration Project, with the aim of updating and expanding the Oracle ERP to version R12.• Parameterization of new systems, defining and registering business rules and data loads / conversions necessary for the proper functioning of the new system.• Functional specification and development of new features and interfaces (GAPs), supporting the description of requirements for features not fully met by the system.• Cycle, health, vertical and integrated tests, executing business process scenarios to evaluate the functioning of new systems and processes.• Development of training, mapping, preparing content and enabling employees to operate in the new model, using distance learning tools and face-to-face training. -
Production Planning And Control Intern (Ppc)Oxiteno Nordeste Industry And Commerce Jan 2014 - Jan 2016Petrochemical Complex Of Camaçari - Ba• Preparation and updating of the production program, inventory control through physical vs. accounting comparison, raw material requisition, among other activities.• Optimizations in internal processes of the PCP sector, providing the manager with more time to carry out other activities and less effort in carrying out the work.• Creation of a platform that captured information from reports and performed calculations of the available space in tanks, facilitating the production operation and eliminating manual labor.• Execution of a project to integrate essential information in the development of new employees, creating a portfolio that showed a step by step of all the activities existing in the Local Operating Procedure, allowing anyone to perform the tasks.
Andre Santana Education Details
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Business Management -
Production Engineering
Frequently Asked Questions about Andre Santana
What company does Andre Santana work for?
Andre Santana works for 99
What is Andre Santana's role at the current company?
Andre Santana's current role is Business Improvement & Experience Specialist at 99 | DiDi.
What schools did Andre Santana attend?
Andre Santana attended Fundação Getulio Vargas, Devry Educational Brazil.
Who are Andre Santana's colleagues?
Andre Santana's colleagues are Daniela S., Magaiver Rodrigues, Daniel Dos S Campos Campos, Antonio Dos Santos Oliveira, Tanaya Thamsuntree, Joe Lisboa, Lucas Ariston.
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3kpmg.com.br, bdo.com.br, bdobrazil.com.br
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André S.
My Mission Is To Help People See Data In New Ways, Discover Insights, Unlock Endless Possibilities.Greater São Paulo Area3gmail.com, webjump.com.br, webjump.com.br1 +55 11 XXXXXXXXX
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Andre Santana
São Paulo, Sp
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