• Conduct consultations on various Microsoft solutions for small and medium-sized businesses, tailoring them to their specific needs and objectives.• Design and implement digital transformation strategies based on best practices and the latest industry trends.• Train and advise clients on the use of Microsoft tools and platforms, such as Azure, Power Platform, Dynamics 365, ChatGPT, and Azure OpenAI.• Create customized solutions like chatbots using LLMs, computer vision, NLP, and… Show more • Conduct consultations on various Microsoft solutions for small and medium-sized businesses, tailoring them to their specific needs and objectives.• Design and implement digital transformation strategies based on best practices and the latest industry trends.• Train and advise clients on the use of Microsoft tools and platforms, such as Azure, Power Platform, Dynamics 365, ChatGPT, and Azure OpenAI.• Create customized solutions like chatbots using LLMs, computer vision, NLP, and machine learning.• Evaluate and improve the performance and quality of AI and automation solutions. Show less

• Provide assistance/guidance with Cloud services and hardware-relatedcontracts through product on-boarding, implementation and adoption phases.• Solution training/walk-throughs as a bridge to customer engagement.• Provide technical resources for network optimization and IT solutions aimed to enhance business productivity.• Act as the main point of contact for and maintain constant communication with corporate customers based in US, for engagement and guarantee of… Show more • Provide assistance/guidance with Cloud services and hardware-relatedcontracts through product on-boarding, implementation and adoption phases.• Solution training/walk-throughs as a bridge to customer engagement.• Provide technical resources for network optimization and IT solutions aimed to enhance business productivity.• Act as the main point of contact for and maintain constant communication with corporate customers based in US, for engagement and guarantee of experience.• Establish and consolidate commercial relationships with customers and any internal/external stakeholders involved during product lifecycle.• Identify business opportunities based on customer needs and historical buying behavior.• Understand customer business value drivers, success criteria, and KPIs to develop Customer Success Plans. Show less

Cisco SNTC LPM CSM manager, data analysis, stakeholder management, B2B handling and network architecture optimization.Responsibilities:• Provide assistance/guidance with Cloud services and hardware-relatedcontracts through product on-boarding, implementation and adoption phases.• Solution training/walk-throughs as a bridge to customer engagement.• Provide technical resources for network optimization and IT solutions aimed to enhance business productivity.• Act as the… Show more Cisco SNTC LPM CSM manager, data analysis, stakeholder management, B2B handling and network architecture optimization.Responsibilities:• Provide assistance/guidance with Cloud services and hardware-relatedcontracts through product on-boarding, implementation and adoption phases.• Solution training/walk-throughs as a bridge to customer engagement.• Provide technical resources for network optimization and IT solutions aimed to enhance business productivity.• Act as the main point of contact for and maintain constant communication with corporate customers based in US, for engagement and guarantee of experience.• Establish and consolidate commercial relationships with customers and any internal/external stakeholders involved during product lifecycle.• Identify business opportunities based on customer needs and historical buying behavior.• Understand customer business value drivers, success criteria, and KPIs to develop Customer Success Plans. Show less

Content moderation for the Pyvott Social Network, also, processing of Big Data, and training for Artificial Intelligence for customers and provide implementation for AI solutions based on customer requierements.

Bilingual Call Center Agent - Travel Agency Line

Bilingual Google Tech Support Agent - Chat, Voice, Email and CRM tools