Andy Chapiro

Andy Chapiro Email and Phone Number

Infrastructure Engineering Manager at Zendesk @ Zendesk
Andy Chapiro's Location
Sammamish, Washington, United States, United States
Andy Chapiro's Contact Details

Andy Chapiro personal email

n/a
About Andy Chapiro

I like to build scalable infrastructure services that make engineering teams happy. Currently leading the email infrastructure team at Zendesk where we are building our new K8s-native email platform.Previously a DevOps/Infrastructure Engineer at Twilio SendGrid where I was working on data center operations, infrastructure management and automating technical operations.Outside of work you will likely find me running on trails or trying to climb a mountain!

Andy Chapiro's Current Company Details
Zendesk

Zendesk

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Infrastructure Engineering Manager at Zendesk
Andy Chapiro Work Experience Details
  • Zendesk
    Engineering Manager
    Zendesk Apr 2022 - Present
    San Francisco, California, Us
  • Twilio Inc.
    Tech Lead - Infrastructure Engineering
    Twilio Inc. May 2018 - Apr 2022
    San Francisco, California, Us
    Build and maintain internal tooling to provide infrastructure as a service.- Automate VM and Bare Metal lifecycle management tools.- Design procedures and tooling to support management of ~12K on prem nodes.Architect, design and build applications that provide clarity and visibility of relevant business metrics.- Tracking server utilization over time and assigning server costs to teams based on hardware lease horizons.Manage data center operations both in person and remotely managing engineers.Maintain and scaled edge load balancer resources to support requests to send 5.8 Billion emails in a 24 hour period at peak.Deploy applications and services both with traditional configuration management tools (Chef) and with Kubernetes to our on-premise data centers and AWS (Terraform).Uplifted alerting instrumentation to increase the speed from incident to response. Mentored junior team members on best practices for incident response, application architecture, and designing for system operability.- Lead a weekly learning session to improve the team’s coding skills.
  • Jeppesen, A Boeing Company
    Research Engineering
    Jeppesen, A Boeing Company Jun 2016 - Aug 2017
    Denver, Colorado, Us
    Submitted 3 patent applications to USPTO under The Boeing Company.- Patent No’s: 10,431,102 / 10,319,237 / 10,457,382 Developed an Unmanned Aerial Vehicle demonstrator.- Built a custom webapp to implement control flow using basic computer vision and obstacle recognition.- The project served as a key component of Jeppesen’s RFP to the FAA on integration of UAVs into national airspace. Designed and built a full-scale flight deck research simulator.- Built to test ergonomics and human to machine interaction setups. Worked on feature development and UI/UX improvement of Boeing’s Onboard Performance Tool.

Andy Chapiro Skills

Engineering Foreign Languages Project Management Aerospace Python Javascript Leadership Solidworks Jquery Cascading Style Sheets Html5 Mean Stack Public Speaking Adobe Creative Cloud Matlab Microsoft Office Teamwork Time Management Research Mechanical Engineering Ees Project Cost Estimation Quality Control Manufacturing Processes Analytical Skills Business Process Improvement Team Building Critical Thinking Strategic Planning Scheduling Lean Manufacturing Lean Thinking Html Sql Nosql

Andy Chapiro Education Details

  • University Of Colorado Boulder
    University Of Colorado Boulder
    Telecommunications/Network Security
  • University Of Colorado Boulder
    University Of Colorado Boulder
    Mechanical Engineering

Frequently Asked Questions about Andy Chapiro

What company does Andy Chapiro work for?

Andy Chapiro works for Zendesk

What is Andy Chapiro's role at the current company?

Andy Chapiro's current role is Infrastructure Engineering Manager at Zendesk.

What is Andy Chapiro's email address?

Andy Chapiro's email address is ac****@****row.com

What schools did Andy Chapiro attend?

Andy Chapiro attended University Of Colorado Boulder, University Of Colorado Boulder.

What skills is Andy Chapiro known for?

Andy Chapiro has skills like Engineering, Foreign Languages, Project Management, Aerospace, Python, Javascript, Leadership, Solidworks, Jquery, Cascading Style Sheets, Html5, Mean Stack.

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