Andres Cintron, M.S. Counselor Ed Email & Phone Number

Saint Petersburg, Fl, Us

St Petersburg, Florida, United States

• Instruct an online First-Year Experience course.

• Instruct four First-Year Experience courses designed to provide students with the necessary skills as they transition to college.• Designed and instructed a First-Generation College Student-themed First-Year Experience course. • Oversee and manage a programming budget of $60,000.• Assist the Director, FYE, and Academic Support Specialist to develop and maintain relationships with community partners on and off campus. • Develop experiential learning opportunities that meet the needs of diverse student populations such as First-Generation College Students and underrepresented students. • Collaborate and support the Director of Retention initiatives in creating programs for high-risk students.• Work with faculty to facilitate Out-of-Classroom Experience programs both on and off campus.• Assess the effectiveness of the Out-of-Classroom experience programs by collecting data through program evaluations.

Dudley, Massachusetts, United States

• Instruct a basic Spanish and Humanities course for 70 minutes, twice a week online• Designed an entire lesson plan, syllabus, assignment log, and additional material• Provide one-on-one tutoring and support to students

Sarasota, Florida, United States

• Supervise, evaluate and train a staff of 40 Resident Assistants overseeing the upperclassmen community.• Created a 1st-Generation College Student week long program alongside the Center for Diversity and Inclusion• Developed and implemented a Residential Education Model Curriculum• Designed a Senior Resident Assistant position to further develop the Resident Assistant position • Established and conducted a Resident Assistant selection group interview process for new candidates

Worcester, Massachussetts

•Supervise and evaluate a staff of 22 Residential Advisors and 5 Graduate Housing Assistants.•Hire new Residential Advisors as well as plan and facilitate training for 55 Residential Advisors. •Created and facilitate a five-week program focused on topics of social justice, race, and diversity. •Facilitate judicial conduct hearings for alleged policy violations. •Developed and manage a Resident Advisor Mentorship program for 1st-year Resident Advisors. •Operate the day-to-day functions of undergraduate and graduate residence halls.•Perform on-call duty responsibilities on a rotating basis as professional staff contact for a residential community of about 2,200 students at a time. •Respond to emergency and crisis situations working cooperatively with university police, counseling center, and campus living staff. •Support and mentor First-Generation College Students from diverse backgrounds.

New Britain, Connecticut

•Planned and conducted training for incoming Academic Coaches and provided direct supervision.•Compiled coaching reports creating an annual report assessment. •Researched and analyzed current assessments used by the learning center and implemented best practices to better assess students. •Planned professional development opportunities for staff in collaboration with other departments such as Safe Zone training, QPR Suicide training, and Active Shooter training. •Created programs in collaboration with Career Services for students on academic probation

New Britain, Connecticut

•Coached a caseload of students to develop learning strategies, motivation, and self-regulation.•Supported at-risk students such as transfer, first-generation, and disabled students to become strategic, life-long learners by developing intervention strategies to enhance student learning. •Facilitated a weekly learning strategies course to a small group during the Fall and Spring semesters.•Provided academic support to 20 students from Puerto Rico through the AirBridge Program. •Collaborated with faculty, advising, counseling and Learning Center staff to facilitate success strategy presentations for various student groups.•Led various workshops such as Academic Integrity and classroom presentations. •Assessed learning outcomes and changes in grade point average for students enrolled in academic interventions. •Oriented students and parents to campus resources such as tutoring, counseling, and library services. •Served as an online writing tutor for students by providing feedback.

New Britain, Connecticut

•Supported the program coordinator with planning several workshops aimed to prepare high school students in developing college readiness skills. •Facilitated workshops on study skills, time management, active versus passive learning, and the transition to college.

New Haven, Connecticut

•Assisted and advised domestic and international students with job postings, cover letter, and resume building skills, mock interviews, and networking skills.•Collaborated with Director on facilitating workshops involving cover letter, resume, mock interviews, and networking skills. •Supported programming on a wide variety of both recruitment and skills-building events such as networking pitch skills. •Helped with managing career office technology (primarily weekly newsletter, but also including the career management system).

Glastonbury, Ct

•Processed patients motor vehicle accident claims for multiple hospitals.•Entered claims information into database systems.•Posted or attached information to claim file to prepare the claim for processing. •Processed Liens to attorneys for various hospitals and negotiated payment amounts. •Communicated with insurance companies, attorneys, and patients for claims processing. •Located and notified patients and attorneys of delinquent accounts by mail and telephone. •Monitored overdue accounts, using computers and a variety of automated systems. •Answered patients’ questions regarding problems with their accounts. •Received payments and posted amounts paid to patient’s accounts. •Contacted insurance companies to check on the status of claims payments and write appeal letters for denial on claims. •Maintained HIPPA regulations and standards. •Translator for Spanish speaking patients and clients.

Glastonbury, Ct

•Maintained filed and control records to show correspondence activities. •Read incoming correspondence to ascertain nature of writers’ concerns and to determine disposition of correspondence. •Handled and sorted daily copy mail.•Data entry of new patients and accounts. •Assisted incoming calls from patients, clients, and attorneys. •Created excel spreadsheets for reports. •Processed patient bill payments.

Farmington, Ct

•Directed and coordinated activities involving sales of Chanel Beauty products and services. •Planned and directed staffing, training, and performance evaluations to develop and control sales and service programs. •Reviewed operational records and reports to project sales and determine profitability. •Executed inventory stock and requested new stock. •Provided customer service and resolve customer complaints. •Sold Chanel Beauty products, credit card services to customers, and maintain clientele database. •Demonstrated use or operation of merchandise.

Farmington, Ct

Sales associate for Chanel. As the sales associates, I was in charge of selling a variety of Chanel products and services and maintaining sales goals.

Master'S Degree, Higher Education/Higher Education Administration, A

Masters degree in Higher Education Counseling

Bachelor’S Degree, Spanish Language And Literature, 3.5

Activities and Societies: Spanish Club Center for International EducationStudied abroad the University of Salamanca in Spain during.

Program Completion, Spanish, 4.0

Studied Spanish History, Conversation and Grammar. Visited main history cities and monuments