Marketing – Launching end to end marketing campaigns (eg. emails, mobile push notifications, offers, promotions and onsite campaigns) for Spain, Italy and Portugal. Analysing the performance based on KPIs to measure customer acquisition, experience, and engagement of Amazon Prime in order to define the long-term strategy. Sales - Co-leading the recruitment of external partners (physical business associates) to onboard into the Amazon close to you (Amazon Ambassadors) new product launch in Spain. Product – Worked in numerous digital product projects making sure the CX is optimal for the customer. Gathering and presenting the Weekly Business Review results regarding Share of Traffic, Yield, Customers, and Customer behaviour. Top Achievements: Launched +4 new products for Amazon Prime in Spain, Italy, Portugal (Eg. Free Sample of Prime Music for Amazon Echo device users). Launched +30 marketing campaigns, driving +1.5K new prime customers, or generating 100k views. Ambassadors recruited 10 ambassadors throughout Leon, Jaen and Madrid.

• Verified accounts by reconciling statements and transactions.• Resolved account discrepancies by investigating documentation; issuing stop payments and payments.• Contributed to team effort by accomplishing related results as needed. • Paid invoices by verifying transaction information; scheduling and preparing disbursements; obtaining authorization of payment.• Gained experience in administrative writing skills, financial software, data entry skills and verbal communication.• Worked with Microsoft Dynamics Navigator, P11d Software and Excel.

 Collaborated in the production of a video for the crunchbase’s fall marketing campaign. Designed and assisted in the development of a new user friendly service app.  Compiled market data analysing populations to generate graphics in order to target young profesionals. Met with potential app friendly costumers to sell the service closing transactions exceeding target sale results.