Service Desk Level 2
Current
Feb 2024 - Present
AeroLeads people directory · profile
Andres De León Email & Phone Number
IT Support Specialist
at
DYOPATH
LinkedIn matched
✓ Verified May 2026
3 data sources
Profile completeness 86%
Current company
Role
IT Support Specialist
Location
San Nicolás De Los Garza, Nuevo León, Mexico
Company size
Who is Andres De León? Overview
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Quick answer
Andres De León is listed as IT Support Specialist at DYOPATH, a company with 159 employees, based in San Nicolás De Los Garza, Nuevo León, Mexico. AeroLeads shows a matched LinkedIn profile for Andres De León.
Andres De León previously worked as Service Desk Level 2 at Dyopath and Supervisor de soporte de TI at American Industries Group. Andres De León holds Lic. En Administracion De Empresas, Business Administration And Management, General from Universidad Tecmilenio.
Company email context
Email format at DYOPATH
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DYOPATH
Review company-level records connected to Andres De León before choosing the right outreach path.
Profile bio
About Andres De León
I am a digital native and a champion of technical support and technologies with over 6 years of technical support experience. My professional goal is to lead work teams into accomplishing every goal established guided by the values and policies of the company. Currently attending Universidad Tecmilenio.
Current workplace
Andres De León's current company
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Dyopath
7 roles
Andres De León work experience
A career timeline built from the work history available for this profile.
Supervisor De Soporte De Ti
Oct 2023 - Feb 2024
Service Desk Associate Ii
Perform skilled troubleshooting for all IT escalations.Focal point for customer interactions.Resolve all open incidents / escalations in timely manner.Ensure campus is prepared to deploy and support new solutions.Ensure all business policies and standards related to client services are met.Find root cause and solution for issues.Guide L1 agents with.
Oct 2021 - Aug 2023
Service Desk Associate
Jul 2021 - Oct 2021
It Analyst (Consultant)
Oct 2020 - Jul 2021
Responsable De Equipo De Ti
Atos
Document and update of technical support processes for training purposes.Active participation in knowledge base articles reviews and process updates.Identify and resolve trends that affect our results.Verification and follow up of escalated tickets to higher departments.Support of software for Sales and Install employees. (Salesforce,MobileTech)Capable of.
Jun 2018 - Oct 2020
Customer Service Agent
Use of Salesforce and Aspect (Virtual Avaya) on a daily basis.Responsible of handling customer service, billing and technical support calls.Floor support of a 6 member teamsParticipation in weekly huddles to review the team performanceand implement improvement plans.
Oct 2015 - Feb 2018
Team & coworkers
Colleagues at DYOPATH
Other employees you can reach at dyopath.com. View company contacts for 159 employees →
IK
Its Kiosk
Colleague at Dyopath
Chennai, Tamil Nadu, India, India
View →
CN
Christy Napoleon
Colleague at Dyopath
Arlington Heights, Illinois, United States, United States
View →
SR
Sherri Reilly
Colleague at Dyopath
Houston, Texas, United States, United States
View →
MT
Matthew Tracy
Colleague at Dyopath
Miami-Fort Lauderdale Area, United States
View →
PE
Projects Edge
Colleague at Dyopath
Nagari, Andhra Pradesh, India, India
View →
RM
Ryan May
Colleague at Dyopath
Greater Chicago Area, United States
View →
JF
Jeffery Fugett
Colleague at Dyopath
Port St Lucie, Florida, United States, United States
View →
RM
Ronni Mudd
Colleague at Dyopath
Tomball, Texas, United States, United States
View →
MH
Melissa Harrocks
Colleague at Dyopath
Houston, Texas, United States, United States
View →
DC
Diane Carpenter
Colleague at Dyopath
Papillion, Nebraska, United States, United States
View →
Its Kiosk
Colleague at Dyopath
Chennai, Tamil Nadu, India, India
View →
CN
Christy Napoleon
Colleague at Dyopath
Arlington Heights, Illinois, United States, United States
View →
SR
Sherri Reilly
Colleague at Dyopath
Houston, Texas, United States, United States
View →
MT
Matthew Tracy
Colleague at Dyopath
Miami-Fort Lauderdale Area, United States
View →
PE
Projects Edge
Colleague at Dyopath
Nagari, Andhra Pradesh, India, India
View →
RM
Ryan May
Colleague at Dyopath
Greater Chicago Area, United States
View →
JF
Jeffery Fugett
Colleague at Dyopath
Port St Lucie, Florida, United States, United States
View →
RM
Ronni Mudd
Colleague at Dyopath
Tomball, Texas, United States, United States
View →
MH
Melissa Harrocks
Colleague at Dyopath
Houston, Texas, United States, United States
View →
DC
Diane Carpenter
Colleague at Dyopath
Papillion, Nebraska, United States, United States
View →
2 education records
Andres De León education
Lic. En Administracion De Empresas, Business Administration And Management, General
Bachillerato Bilingue Y Progresivo En France
Preparatoria 6
FAQ
Frequently asked questions about Andres De León
Quick answers generated from the profile data available on this page.
What company does Andres De León work for?
Andres De León works for DYOPATH.
What is Andres De León's role at DYOPATH?
Andres De León is listed as IT Support Specialist at DYOPATH.
Where is Andres De León based?
Andres De León is based in San Nicolás De Los Garza, Nuevo León, Mexico while working with DYOPATH.
What companies has Andres De León worked for?
Andres De León has worked for Dyopath, American Industries Group, Ge, Tech Mahindra, and Atos.
Who are Andres De León's colleagues at DYOPATH?
Andres De León's colleagues at DYOPATH include Its Kiosk, Christy Napoleon, Sherri Reilly, Matthew Tracy, and Projects Edge.
How can I contact Andres De León?
You can use AeroLeads to view verified contact signals for Andres De León at DYOPATH, including work email, phone, and LinkedIn data when available.
What schools did Andres De León attend?
Andres De León holds Lic. En Administracion De Empresas, Business Administration And Management, General from Universidad Tecmilenio.
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