Andrés De Luca Email & Phone Number

Miami, Fl, Us

Miami, Florida, United States

Hanover, New Hampshire, United States

Research Assistant exploring use cases of GenAI within physical industries for the Strategy Faculty Professor Vijay Govindarajan (VG)

Montevideo, Uruguay

B2B technology solutions company focused on digital transformation and telecommunications, including providing technical support and professional services as Nokia’s Subcontractor for Regional Internet Service Providers (ISPs).• Network Design Engineer (NDE): Designed network architecture and VPN-MPLS services for various ISPs collaborating with cross-functional teams• Technical Project Manager (TPM): Led a team of engineers and technicians during deployment projects, overseeing… Show more B2B technology solutions company focused on digital transformation and telecommunications, including providing technical support and professional services as Nokia’s Subcontractor for Regional Internet Service Providers (ISPs).• Network Design Engineer (NDE): Designed network architecture and VPN-MPLS services for various ISPs collaborating with cross-functional teams• Technical Project Manager (TPM): Led a team of engineers and technicians during deployment projects, overseeing testing equipment, physical commissioning, system integration, rollout, and verification• Customer Support Representative: Oversaw support tickets for local ISPs, ensuring compliance with service level agreements (SLAs) and efficient outage handling Show less

Montevideo, Uruguay

• Delivered network deployment projects in Latin America by defining project scope with clients, translating their needs into technical requirements, executing the projects, and creating technical documentation and presentations• Built Proof of Concepts for networking solutions in a virtual lab, engaging with clients to evaluate multiple design options based on performance, scalability, and cost to enable well-informed design decisions

Montevideo, Uruguay

• Resolved incidents for major ISPs as the primary point of contact, including technical support, troubleshooting, escalation management, and instruction of field technicians• Provisioned Nokia service routers into ISPs' live networks, ensuring minimal disruption

Montevideo, Uruguay

Collaborated on a new software integration by programming excel worksheets which would feed the automation tool to draw electrical diagrams. Participated in an app deployment with Python to reduce report documentation times.

Master Of Engineering Management (Mem)

A collaborative program taught by the Thayer School of Engineering and the Tuck School of Business Relevant Courses: Creating New Winning.

Bachelor Of Science - Bs, Electrical Engineering

Major in Electronics Relevant Courses: Embedded Systems, Communication Systems, Wireless Sensor Network in IoT, Electronics, C.