Commodity Trader for countries in Africa- A trading company specialized in the wholesale of steel products, namely steel coils, tubes, and sheets. The main selling market is Angola.- Effectively analyzed market trends to determine important information about the competition, customers, and future business opportunities.- Continually researched new business opportunities in the African market, visiting clients on site, identifying and contacting new prospect clients in Namibia, Rwanda, Angola, and Guinea. Provided superiors with thorough market research necessary to target new business.- Maintained up-to-date knowledge of market values and trends in the business by constantly communicating with Steel mills from Asia and Europe to track market prices. Strategically evaluated market conditions and approached varying suppliers before making purchases.- Provided the client with optimal guidance and business planning based on industry expertise and predictions of market trends, to best understand their requirements and develop strategic purchase plans to decrease their costs- Perform Back to Back operations. Buying directly from Steel producers, transporting the goods, and financing these operations up to 90 days from B/L.- Manage different incoterms depending on the client's requirements (EXW, FOB, CFR, CIF, DAP, DDP).- Hire third-party enterprises to perform qualitative and quantitative inspections at the mills when the goods have been produced, once the goods are being loaded at the port of origin and unloaded at the destination port.- Gather all the required documents to import the goods to the client's country, to secure a smooth customs process.

- The main person of contact for Operations, drivers, partners, and clients for bookings, rates, and special requests- Applied a new method to evaluate the profitability of each job, enabling faster and more effective negotiations with all stakeholders- Answered phone calls and handled bookings.

- Personnel Costs and Headcount planning and monthly control, variance analysis, and forecasts collaborating with General Managers, Financial Department, and the HR Managers for the optimization of these variables;- Compensation & Benefits active role in updating and applying new compensation models, Annual and Mid-Year salary review;- Point of contact for all management teams concerning personnel costs and compensation & benefits topics.- Worked to maintain strong working relationships with the Human Resources staff, resulting in positive and productive collaborations.- Created monthly labor finance reports and presented the results to management.- Developed specific financial goals and strategies to achieve them.- Used discretion to protect the privacy of clients.

Ensure quality of service is provided to every guest in every resort's outlets, management of staff scheduling, safeguard the availability of material, communicating between various departments regarding events, special orders or changes in the policies, responsible for food hygiene, health and safety issues.

Part of various audit teams, for clients of various industries, such as pharmaceutical, retail, and manufacturing companies;- Developed several work skills, such as performing under pressure, time management, and interaction with the client;- Developed Excel, Word, and other Office tools skills, with productivity and effectiveness in mind.- Worked to ensure a positive and hassle-free customer experience.- Settled any customer disputes professionally and pleasantly.

Positioned at the first desk of Loulé's branch, providing a first contact with clients and guiding them through the various methods of interacting with the bank (ATM’s, account managers, online banking). Participated in the design of a new app, which had the objective of decreasing customer’s waiting time.

Responsible for the daily input of time deposits, purchases in investment funds and stock market.

Full-time summer job on the hotel’s pool bar, being able to enhance my social and work skills by interacting with customers and supervisors to improve the service