Andres Herrera

Andres Herrera Email and Phone Number

Head of Customer Onboarding @ Peak3 (formerly ZA Tech)
Madrid, ES
Andres Herrera's Location
Greater Madrid Metropolitan Area, Spain
Andres Herrera's Contact Details

Andres Herrera work email

Andres Herrera personal email

About Andres Herrera

Andrés is an entrepreneurial executive who has led businesses, products, and projects in volatile, uncertain, and complex environments. He has experience in the financial and services industries (banking, insurance, and consulting). He led the development of digital products, digital transformation processes, and digital marketing campaigns with direct impact on sales and income. He developed and implemented strategic plans delivering growth and efficiencies, contributing to the development of sustainable businesses. Goal-oriented, he leads high performance teams in achieving their objectives. Andres has a vast functional and international experience and postgraduate education in business (MBA) and technology.

Andres Herrera's Current Company Details
Peak3 (formerly ZA Tech)

Peak3 (Formerly Za Tech)

View
Head of Customer Onboarding
Madrid, ES
Website:
zatech.com
Employees:
156
Andres Herrera Work Experience Details
  • Peak3 (Formerly Za Tech)
    Head Of Customer Onboarding
    Peak3 (Formerly Za Tech)
    Madrid, Es
  • Peak3 (Formerly Za Tech)
    Customer Onboarding Manager - Sr. Pm
    Peak3 (Formerly Za Tech) Aug 2023 - Present
    Madrid, Comunidad De Madrid, España
  • Gocleer
    Head Of Insurance
    Gocleer Mar 2022 - Aug 2023
    Madrid, Comunidad De Madrid, España
    Responsible for business and product development for the insurance vertical (main business line)• Developed customer proposals and implementation plans. • Actively participated in product design, platform development and customer deployment.• Led the creation of the complete urban mobility insurance products offering for a Spanish insurer.• Led the operation of the B2C Insurtech subsidiary, overseeing the complete operation and value chain.• Served as a company representative at various innovation programs, events, and conferences.• Responsible for creating proposals for open innovation programs and public sector bids.
  • Insurance Business Applications
    Business Architect
    Insurance Business Applications Dec 2020 - Mar 2022
    Madrid, Comunidad De Madrid, España
    Responsible for pre-sales and implementation projects for IBSuite, a SaaS API-first insurance core platform. • Configured diverse insurance products and complete lifecycles (underwriting, pricing, sales, & claims).• Led the design and implementation of a “fast-track” framework for launching Insurtech businesses.• Implemented innovative use cases and demonstrated platform capabilities to insurers worldwide.• Developed a range of unique business value propositions and successfully handled over 20 RFI/RFPs.• Led the creation of reusable assets library and standardized infrastructure for sales and presales.• Established strategic partnerships and orchestrated the integration with AI, Telematic, and IoT platforms.• Developed cooperative relationships with System Integrators (SI) to unlock B2B sales opportunities.
  • Falabella Financiero
    Business Director (Coo) - Insurance
    Falabella Financiero Feb 2013 - Feb 2020
    Buenos Aires, Argentina
    Accountable to the country manager, assumed full P&L responsibility and supervised a diverse cross-functional team of 60+ professionals spanning product, marketing, commercial, IT and customer service.• Developed and executed business strategy, which included the successful launch of the digital sales channel and the integration with aggregators, that quickly became a significant part of the portfolio.• Spearheaded data-driven initiatives and utilized data analytics to deliver substantial business outcomes: Successfully led a project that generated a 20% increase in call-center outbound sales within 6 months. Employing root-cause analysis and NPS data, led a project resulting in a remarkable 40% reduction in customer support tickets in just 3 months. Informed by claims and loss-ratio analysis, skillfully renegotiated commercial agreements, leading to a notable 15% rise in recurring commissions.• Leveraged Design Thinking techniques, organized focus groups, conducted A/B testing, and utilized market intelligence to devise a customer-centric value proposition and lead portfolio optimization.• Drove the transformation of the operating model, incorporating KPIs that aligned with the business long-term strategy and customer value proposition. Implemented best practices to drive continuous improvements and enable exceptional performance.• Championed the digital evolution of the regional marketing organization, leading the charge in embracing digital technologies and innovative marketing approaches.Experience: Strategy definition and implementation. Strategic project management. Business committees leadership. KPIs implementation and management. Team management and climate improvement (GPTW). Implementation of new business models and new digital technologies. Change management. Monthly reporting to the board.
  • Better Water Argentina
    Partner And Director
    Better Water Argentina 2011 - Feb 2013
    Buenos Aires, Argentina
    Commercial and Marketing Director. Defined new business strategy and drove execution, improving the product mix and the sales and marketing processes. Advised clients. Managed the technical and admin team. Implemented Salesforce as CRM.
  • Hsbc
    Associate Director – Data Analytics And Financial Control (Global Fx)
    Hsbc Mar 2010 - Jun 2011
    Londres Y Alrededores, Inglaterra
    Part of the Global Foreign Exchange (FX) COO management team and direct report to the CFO. Coordinated the annual bottom-up budget preparation for +50 countries and monthly control. Analyzed market and proprietary data and presented findings and actionable recommendations to increase share of wallet and profitability from clients. Led the implementation of the Data Analytics project.
  • Citi
    Vice President - Business Development And Product Management
    Citi May 2007 - Feb 2010
    Londres Y Alrededores, Inglaterra
    Product Owner of FX Benchmark, a global corporate Foreign Exchange (FX) digital platform. Responsible for platform and business development. Identified new revenue opportunities and analyzed their ROI. Prioritized the project portfolio and managed the distributed IT team (India, Northern Ireland, Bahrain and London)
  • Citi
    Vp - Project Manager - Ecommerce
    Citi May 2004 - Apr 2007
    Londres Y Alrededores, Inglaterra
    Managed development teams (business analysts, developers and support staff) of various sizes. Part of Fixed Income and Currencies eCommerce technology team, managed a portfolio of web-based trading and Business Intelligence (MIS) applications. Responsible for infrastructure, availability and development.
  • Telefonica
    Engagement Manager
    Telefonica 2002 - 2004
    Greater Buenos Aires, Argentina
  • @R-Tech
    Engagement Manager
    @R-Tech 2002 - 2004
    Buenos Aires, Argentina
  • Citi
    Associate Vice President - Treasury Tech
    Citi 1998 - 2001

Andres Herrera Skills

Business Strategy Business Intelligence Product Management Business Analysis Management Consulting Project Management E Commerce Team Leadership Pmp Business Development Fx Options Risk Management Financial Analysis Banking It Strategy Project Portfolio Management Strategy Pmo Vendor Management Fx Mis Product Development Team Building Fixed Income Water Treatment Customer Service Process Engineering Customer Relations Certified Project Manager Sales Process Software Development Mba Financial Reporting Corporate Finance

Andres Herrera Education Details

Frequently Asked Questions about Andres Herrera

What company does Andres Herrera work for?

Andres Herrera works for Peak3 (Formerly Za Tech)

What is Andres Herrera's role at the current company?

Andres Herrera's current role is Head of Customer Onboarding.

What is Andres Herrera's email address?

Andres Herrera's email address is an****@****ail.com

What schools did Andres Herrera attend?

Andres Herrera attended Carnegie Mellon University, Iae Business School, Universidad De Belgrano, Immune Technology Institute, Tutellus.io, Pontificia Universidad Católica De Chile, University Of London, Virginia Tech.

What skills is Andres Herrera known for?

Andres Herrera has skills like Business Strategy, Business Intelligence, Product Management, Business Analysis, Management Consulting, Project Management, E Commerce, Team Leadership, Pmp, Business Development, Fx Options, Risk Management.

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