Andressa Fernandes Email & Phone Number

Latin America

Latin America

Bento Gonçalves, Rio Grande Do Sul, Brasil

- Ensuring customer success by leading the integrity of service and product to be delivered in collaboration with the teams.- Continuous improvement of processes by analyzing data to recognize problems, collaborating on solutions based in customer requests.- Collaborate with team members across operations, quality, maintenance, sales and administration areas to strengthen and grow products and services.- Handling any issues or concerns raised by customers or suppliers, escalating… Show more - Ensuring customer success by leading the integrity of service and product to be delivered in collaboration with the teams.- Continuous improvement of processes by analyzing data to recognize problems, collaborating on solutions based in customer requests.- Collaborate with team members across operations, quality, maintenance, sales and administration areas to strengthen and grow products and services.- Handling any issues or concerns raised by customers or suppliers, escalating complex issues to appropriate team members.- Assist in associate mentorship, training, and development activities. Show less

São Paulo

- Paper manufacturing cost calculations, operating expenses and investments monitoring and analyzes that support decision making.- Analysis of operational KPIs reports and interaction with the leadership team in the operation of factories aiming at process improvements and cost reduction.- Search for opportunities to improve financial and operational results as part of the management report.- Execution of new responsibilities for solving complex / unusual problem.

São Paulo

- Paper manufacturing cost calculations, operating expenses and investments monitoring.- Development and implementation of reports to improve the information between production control, management and finance areas.- Responsible for the veracity of new investments to ensure the accuracy of reported numbers locally and globally.

Uberaba, Mg Brazil

- Elaboration, review and management of schedules and implementation plans;- Financial management of projects through budget control, control of expenditures, comparing with the planned to measure deviations;- Identifying schedule delays along with root causes and mitigation options, effectively communicating them to the project team;- Working closely with the suppliers to manage schedules and deliveries on site;- Conducting project meetings for scope validation, schedule… Show more - Elaboration, review and management of schedules and implementation plans;- Financial management of projects through budget control, control of expenditures, comparing with the planned to measure deviations;- Identifying schedule delays along with root causes and mitigation options, effectively communicating them to the project team;- Working closely with the suppliers to manage schedules and deliveries on site;- Conducting project meetings for scope validation, schedule alignment, Kick-Off and Status Report, with internal areas and suppliers;- Preparation of project documentation, with detailed scope and other information relevant to the project;- Keep the project team updated on progress to present to stakeholders. Show less

Dublin, Condado De Dublin, Irlanda

- Organize private or corporate locations for customers reception and events;- Provide excellent customer service;Development of skills such as communication, customer service, courtesy, diplomacy, agility, multitasking.

Uberlândia E Região, Brasil

- Update area performance indicators and manage the entire database; - Responsible for daily, weekly and monthly reports of the organization's indicators for direct management; - Manage, control and monitoring company contract data;- Assistance in presentations for training or internal company events.Achievements Automation of controls and forms that minimized errors in data entry and optimized time.

Uberlândia E Região, Brasil

- Management of the loading and unloading operations just-in-time;- Manage the operational quality of the shipping process; - Performance management, KPI's and daily productivity;- Management of transport operations, delivery routes and transport costs;- Development an action plan to make those goals a reality;- Perform team leadership and training.Achievements - Reduction freight costs through efficient routes and renegotiations;- Improvement quality process.

Uberlândia E Região, Brasil

- Making methods to improve the quality and productivity of operational activities; - Analysis of indicators to parameterize processes and evaluate performance and quality of service; - Support areas of operation regarding the quality of operational process;- Administration reports and quality indicators;Achievements Development of proposals to improve the quality indicators.

Uberlândia, Mg Brazil

- Creation and maintenance software to automate administrative process using AutoIt and Visual Basic Application;- Support in the improvement spreadsheets and forms to CEMIG technicians;- Assistance in preparing powerpoint presentations for area supervision.

Uberlândia, Mg Brazil

- Creation and maintenance software to automate administrative process using AutoIt and Visual Basic Application;- Support in the improvement spreadsheets and forms to CEMIG technicians;- Assistance in preparing powerpoint presentations for area supervision.

Pós-Graduação Lato Sensu - Especialização, Project Management

Mba In Business Management, Business Management

Bacharelado Em Engenharia Elétrica, Electrical And Electronic Engineering

Activities and Societies: Participação por 3 anos no Programa de Educação Tutorial que integra atividades extracurriculares como coordenar.