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Andressa Verrone, Mba Email & Phone Number
Head de Delivery - ServiceNow
at
ProV International
LinkedIn matched
✓ Verified Jun 2026
3 data sources
Profile completeness 86%
Current company
Role
Head de Delivery - ServiceNow
Location
São Paulo, Brazil, Brazil
Company size
Who is Andressa Verrone, Mba? Overview
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Quick answer
Andressa Verrone, Mba is listed as Head de Delivery - ServiceNow at ProV International, a company with 624 employees, based in São Paulo, Brazil, Brazil. AeroLeads shows a matched LinkedIn profile for Andressa Verrone, Mba.
Andressa Verrone, Mba previously worked as Head of Product ServiceNow | Delivery and Pre Sales at Prov International and ServiceNow Specialist | ServiceNow Team Leader at Gft Technologies. Andressa Verrone, Mba holds Master Of Business Administration - Mba, Project Management from Escola Conquer.
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ProV International
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Profile bio
About Andressa Verrone, Mba
I have more than 9 years in the technology market, with a trajectory marked by implementation and leadership in technological platforms and project management focused on ServiceNow. I have CSA and CIS-PPM certifications from ServiceNow, and my specialties on the platform are ITSM, SPM, and ITOM.My mission is to continue to drive digital transformation, aligning technological strategies and project management with business objectives and customer needs, always focused on excellence and innovation using agile and hybrid methodology.I have 6 years of experience on the ServiceNow platform, where I worked through the entire ServiceNow pipeline, working as a developer, consultant, tech lead, product owner, engagement manager, and coordinator. I started my work in 2018 at Logicalis, as a support analyst and developer of the core and ITSM platform. I then migrated to a company specializing in ServiceNow, Aoop Cloud Solutions, where I was able to develop better on the ServiceNow platform in the ITSM, ITBM, and core modules, working as a Senior ServiceNow Consultant in several projects for clients such as Itáu, Vivo, BB Insurance, Localiza, Grupo Boticário, among others. Later I had the opportunity to be a Teach Lead and Squad Coach at Ambev Tech.In 2021 I was hired by the client Ambev to act as Tech Lead and Product Owner/Agile Master of ServiceNow in their squads, where I also exercised technical leadership, ensuring high-quality deliveries and promoting the professional development of the team.At the end of 2022, I had the opportunity to migrate to the company Vivo Telefônica in the role of Systems Coordinator. Coordinating a team of 20 employees, focusing on the ServiceNow platform, I led squads with agile practices in ITSM, CMDB, and ITOM management. I was responsible for leading the implementation of the platform together with ServiceNow and partners, I also acted as Product Manager/Project Manager with POs from other areas using the platform's best practices. In addition to managing the team with 1:1, feedback and PDI, I supported decisions and roadmap construction with executives.
Current workplace
Andressa Verrone, Mba's current company
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Prov International
15 roles
Andressa Verrone, Mba work experience
A career timeline built from the work history available for this profile.
Head Of Product Servicenow | Delivery And Pre Sales
CurrentI strategically lead the ServiceNow areas, including ITSM, SPM, CSM, and Core Platform, focusing on delivery and pre-sales to deliver high-impact solutions aligned with clients' business objectives.Key responsibilities:Managing a multidisciplinary team, fostering engagement, individual development, and alignment with organizational goals;Maintaining strong.
Aug 2024 - Present
Servicenow Specialist | Servicenow Team Leader
I worked as a ServiceNow Specialist at a leading insurance company, where I was responsible for developing and evolving processes, designing architecture, and implementing best practices for the ServiceNow platform. My work focused on the App Engine, delivering efficient and innovative solutions that optimized business operations. Additionally, I supported.
Jul 2024 - Aug 2024
Servicenow Tech Manager | Coordinator | Platform Owner | Product Manager
I worked coordinating a team of 20 employees, focusing on the ServiceNow platform, and leading ITSM, CMDB, and ITOM squads. I was responsible for leading the implementation of the platform together with ServiceNow and partners, I also acted as Product Manager/Project Manager with POs from other areas using the platform's best practices. In addition to.
Oct 2022 - May 2024
Servicenow Product Owner | Servicenow Product Manager | Business Consultant Process
I worked as Product Owner and Scrum Master in the ITSM Squad focused on ServiceNow at AmbevTech.- Product Backlog Management;- Development of Product Roadmap;- Creation of OKRs;- Interaction with Stakeholders;- Definition of Requirements;- Participation in Agile Ceremonies;- Market and Competition Analysis;- Testing and Validation of Products;- Metrics and.
Jan 2022 - Sep 2022
Servicenow Tech Lead | Servicenow Architect
I worked at Ambev Tech as a Tech Lead supporting the IT squad, focused on ITSM, and Squad Click focused on Ambev's HR product. I also carried out ServiceNow training and PDI structuring for all employees under my coordination, in addition to making deliveries.- Development and Implementation of ServiceNow Solutions;- Architecture and Solution Design.
Apr 2021 - Sep 2022
Servicenow Tech Lead | Engagement Manager
Trabalhei como Líder Técnica e Engagement Manager em ServiceNow alocada em diversos projetos.Atividades de Engagement Manager:- Gerenciamento de Projetos Complexos;- Desenvolvimento de Relacionamentos com Clientes;- Análise de Requisitos e Escopo;- Gestão de Equipes e Recursos;- Monitoramento de Progresso e Relatórios;- Garantia de Qualidade e Melhoria.
Sep 2020 - Apr 2021
Senior Servicenow Technical Consultant
Some projects I worked on:Ambev: I worked how a Technical Leader with a team with 11 employees, using ServiceNow.BrasilSeg: I have worked with Agile and Development 2.0 and Now Plataform ServiceNow.Nexa - Peru: Service Portal development and PPM module for the Nexa client in Peru.Localiza: Customization development in the Service Portal for the Localiza.
Aug 2019 - Sep 2020
Partner Servicenow Technical Consultant
Partner consultant in the Vivo Go P&S/SVA project at ServiceNow, by Aoop Cloud Solutions.
Jan 2020 - Apr 2020
Technology Analyst In Software Applications
DIA% Project - I worked on application development for the DIA% Supermarkets network using Microsot's Kaizala.LANA Project - Logicalis Automaton Neural Assistance - Participated in the project of creating a chatbot for internal use in Logicalis using technologies such as ServiceNow, Slack, Terraform, Azure Bot Service and python. Chatbot was created with.
Sep 2018 - Aug 2019
Technical Assistant In Software Applications
I worked with the ServiceNow platform, developing projects and new solutions for Logicalis and customers.Mercúrio - Internal portal used by Logicalis, created from the ServiceNow platform, I was responsible for the portal administration as well as the development of new applications.
Jan 2018 - Sep 2018
Intern In Software Applications
I worked as an intern at Logicalis, participating in a job rotation in several areas, such as network management working with Redhat, Netcool, Infoblox technologies, among others, also worked in the network and data center team, configuring routers and switches.
Mar 2017 - Dec 2017
It Intern
Jan 2015 - Oct 2015
Executive Sales
Franquia Digital - G3W Concept
Executive in the area of Website Sales, WEB Services, prospecting, direct customer relationship, monitoring and team training.
Jul 2012 - Mar 2013
It Intern
Jul 2009 - Dec 2009
Team & coworkers
Colleagues at ProV International
Other employees you can reach at provintl.com. View company contacts for 624 employees →
LQ
Leandro Quemada
Colleague at Prov InternationalMetro Manila, National Capital Region, Philippines, Philippines
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FN
Francine Ngoy
Colleague at Prov InternationalRepublic Of The Congo, Congo
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IB
Irfana Barveen
Colleague at Prov InternationalChennai, Tamil Nadu, India, India
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SC
Sonnie Conteh
Colleague at Prov InternationalWesterville, Ohio, United States, United States
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GM
Giana Medeiros
Colleague at Prov InternationalBarueri, São Paulo, Brazil, Brazil
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MM
Matheus Martins De Oliveira
Colleague at Prov InternationalCabreúva, São Paulo, Brazil, Brazil
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FL
Freddie Losbanos
Colleague at Prov InternationalPhilippines, Philippines
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GK
Grace Kathleen Kalaw
Colleague at Prov InternationalMetro Manila, National Capital Region, Philippines, Philippines
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NH
Nick Hill
Colleague at Prov InternationalMinneapolis, Minnesota, United States, United States
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ON
Olivier Navarro
Colleague at Prov InternationalFrance, France
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Leandro Quemada
Colleague at Prov InternationalMetro Manila, National Capital Region, Philippines, Philippines
View →
FN
Francine Ngoy
Colleague at Prov InternationalRepublic Of The Congo, Congo
View →
IB
Irfana Barveen
Colleague at Prov InternationalChennai, Tamil Nadu, India, India
View →
SC
Sonnie Conteh
Colleague at Prov InternationalWesterville, Ohio, United States, United States
View →
GM
Giana Medeiros
Colleague at Prov InternationalBarueri, São Paulo, Brazil, Brazil
View →
MM
Matheus Martins De Oliveira
Colleague at Prov InternationalCabreúva, São Paulo, Brazil, Brazil
View →
FL
Freddie Losbanos
Colleague at Prov InternationalPhilippines, Philippines
View →
GK
Grace Kathleen Kalaw
Colleague at Prov InternationalMetro Manila, National Capital Region, Philippines, Philippines
View →
NH
Nick Hill
Colleague at Prov InternationalMinneapolis, Minnesota, United States, United States
View →
ON
Olivier Navarro
Colleague at Prov InternationalFrance, France
View →
5 education records
Andressa Verrone, Mba education
Master Of Business Administration - Mba, Project Management
English - Intercâmbio Em San Diego - California
Graduação, Análise E Desenvolvimento De Sistemas
Técnico, Informática
Idioma, Língua Japonesa
Cel - Centro De Estudos De Línguas
FAQ
Frequently asked questions about Andressa Verrone, Mba
Quick answers generated from the profile data available on this page.
What company does Andressa Verrone, Mba work for?
Andressa Verrone, Mba works for ProV International.
What is Andressa Verrone, Mba's role at ProV International?
Andressa Verrone, Mba is listed as Head de Delivery - ServiceNow at ProV International.
Where is Andressa Verrone, Mba based?
Andressa Verrone, Mba is based in São Paulo, Brazil, Brazil while working with ProV International.
What companies has Andressa Verrone, Mba worked for?
Andressa Verrone, Mba has worked for Prov International, Gft Technologies, Vivo (Telefônica Brasil), Ambev Tech, and Aoop Cloud Solutions.
Who are Andressa Verrone, Mba's colleagues at ProV International?
Andressa Verrone, Mba's colleagues at ProV International include Leandro Quemada, Francine Ngoy, Irfana Barveen, Sonnie Conteh, and Giana Medeiros.
How can I contact Andressa Verrone, Mba?
You can use AeroLeads to view verified contact signals for Andressa Verrone, Mba at ProV International, including work email, phone, and LinkedIn data when available.
What schools did Andressa Verrone, Mba attend?
Andressa Verrone, Mba holds Master Of Business Administration - Mba, Project Management from Escola Conquer.
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