Andrés Tesón Rodríguez Email & Phone Number

Berlin, DE

Berlin, Germany

SHIELD is a device-first fraud intelligence platform that helps digital businesses worldwide eliminate fake accounts and stop all fraudulent activity. Powered by SHIELD AI, we identify the root of fraud with the global standard for device identification (SHIELD Device ID) and actionable fraud intelligence, empowering businesses to stay ahead of new and.

Berlin Und Umgebung, Deutschland

SHIELD is the world’s leading risk intelligence company, empowering online businesses to stop fraud, build trust, and drive growth. Powered by the latest AI technology, SHIELD combines cutting-edge device fingerprinting with its proprietary Global Intelligence Network to detect new and unknown fraud threats in real time. A steadfast dedication to.

Berlin Und Umgebung, Deutschland

» Project management throughout the entire data flow. Once signed and starting with PMS integrations, moving through infrastructural stages and aggregations, ending with RESTful API support. » Inter/intra team communication including gap analysis, sales operations requirements, prioritization of new API endpoints and marketing efforts for potential.

Berlin Und Umgebung, Deutschland

» Designed and implemented the customer onboarding process of 8 third party apps into the SnapShot Martketplace, building relationships and empowering hoteliers discover new growth opportunities. » Setup CX documentation and account management of newly integrated PMS Partners into the platform, ensuring a smooth onboarding experience for the customer and.

Berlin Und Umgebung, Deutschland

» Together with the CX Team successfully onboarded 5000++ Hotels worldwide(so far!), delivering customer satisfaction and ensuring operations by escalating platform issues to L2 support.» Data processing of hotel PMS information ensuring quality and accuracy, finding and solving discrepancies if any.» Collect and forward product enhancement requests from.

Berlin Und Umgebung, Deutschland

» Customer service agent for German speaking (Germany, Austria and Switzerland) customers.» Booking, rebooking, cancellations and special requests from customers in Flights, Hotels and Car rental in Amadeus, Worldspan and CRM tools.» Database Maintenance.» Invoice issuing to both customers and private companies.

Bogotá, Colombia

» Billing reports analysis through a monthly management report, projecting revenues, expenses and recent sales of each one of the service lines.» Introducing the KPIs that turned the company on the right track, providing timely financial information, facilitating upper management decision-making.» Implementing effective quality programs.» Developed tools.

Bogotá, D.C. Colombia.

» Standardization and optimization of strategic credit initiation processes at a regional level in South- and Central-America» Coordinating working teams throughout the entire region, reducing credit review analysis time and creating a common work and flow sheet among the countries.» Feasibility analysis of proposals from outside vendors, who were.

Bogotá D.C., Colombia

» Cost-benefit analysis of the construction of an Ophthalmological Medical Center including licenses, city permits, income and outcome expenses forecast in Bogota, Colombia.» Account development management with both national and international clients to achieve the short- and mid-term revenue goals.» Forwarding customer feedback to the stakeholders of the.

Bachelor Of Business Administration (B.Sc.), Business Administration And Management, General

Activities and Societies: - UNCTAD, selected group to attend the United Nations Conference on Trade and Development, which took place in.

Industrial Engineer, Industrial Engineering

Activities and Societies: Entrepreneurial Industrial Engineers association.