Manager of the Internal Systems Development Department, responsible for the strategic and operational management of Architecture, Digital Product Development, Agile Practices, and Artificial Intelligence. I lead a team of over 30 professionals overseeing BRQ's Finance and Administration Governance Portal, as well as key systems such as Team Care (Agile Metrics), FeraGPT (Generative AI), and Fusion AI (AI-powered solution platform). Our focus is on delivering innovative, high-impact tools that enhance efficiency and drive BRQ’s digital transformation initiatives.

Agile Coach and Leader for the IT division, focusing on back-office operations. Additionally, served as Software Development Manager for Digital Products, specializing in agile metrics and artificial intelligence, driving continuous improvement within the IT department.

Agile Coach and Agile Leader for the IT and Internal Systems division, driving the adoption of agile practices and overseeing the management of digital products within the department. Led initiatives to foster continuous improvement and enhance the delivery of key systems and solutions.

Agile Coach and Product Owner of Team Care, a powerful agile metrics dashboard integrated with Jira, Azure DevOps, Sonar, and Jenkins. Led the development of this platform, which provides key metrics and drives continuous improvement for BRQ's development teams and clients. Team Care enables data-driven decision-making to enhance team performance and streamline agile practices.

Agile Coach at Santander Bank, playing a key role in the digital transformation and Kanban adoption as part of one of the world’s largest agile transformations. I was responsible for driving agile methodologies across over 80 teams, guiding them through continuous improvement, and supporting the adoption of SAFe, Scrum, Kanban, and fostering an Agility Culture. Key responsibilities included facilitating product discovery and development cycles, leading Inceptions, PI Plannings, implementing agile metrics, maturity models, and DevOps practices, as well as fostering communities of practice. I actively collaborated with business and technology executives to ensure alignment and contribute to the bank’s overall transformation.

Accredited Kanban Trainer (AKT) - Kanban UniversityConducted 80+ classes, training over 1,500 students in Kanban certifications:Team Kanban Practitioner, Kanban System Design, Kanban SystemsImprovement.

Agile Coach and Agility Leader at MATERA, serving as the principal agile coach for development teams (across both projects and products), support areas (such as HR), and directly collaborating with the company’s board. Focused on driving continuous improvement in delivery quality, agility, effectiveness, and team efficiency. Led internal workshops to train teams on new practices, frameworks, and agile methodologies. Additionally, represented MATERA at key conferences, sharing valuable insights and case studies based on hands-on experiences with agile transformation within the organization.

ScrumMaster and Technical Leader for development teams applying agile methodologies. Led mission-critical systems within the MATERA Bank Suite, overseeing systems architecture, impact analysis, team estimations, and scaling for both support and development. Experienced in system development with technologies such as PL/SQL (Oracle), Java, iReport/Jasper, and Centura.Specialized in building high-performance, big data applications with a strong focus on Oracle PL/SQL and the migration of legacy Centura/Java systems. Additionally, served as an instructor for a range of technical and business training programs, including Scrum, PL/SQL, Oracle Application Tuning, and Regulatory Compliance.

Internship at NOC Linkway, Rio Claro. Contributed to network project development, including the installation, configuration, and monitoring of wireless networks. Led the IP Telephony (VoIP) project, ensuring smooth deployment and integration. Responsible for the maintenance and administration of Linux servers, as well as developing internal-use software to streamline operations. Additionally, provided customer support, troubleshooting technical issues and ensuring high levels of service satisfaction.