Andrés Uriel Rodríguez Ledezma Email & Phone Number

Victoria, Bc, Ca

Victoria, Bc

Responsible for developing customer relationships that promote retention and loyalty. Work closely with customers to ensure they are satisfied with the services they receive and to improve upon areas of dissatisfaction. Often provide technical support to customers with the goal to keep customers satisfied with the business’s products.

British Columbia, Canada

My responsibilities are to promote Interior Electronics in a sales territory extending from Victoria to Vancouver. This includes visiting existing and potential customers, managing existing business and always looking for new opportunities. Office time was spent entering orders, doing research for new opportunities, quoting new opportunities and since we are a small company doing all the necessary customer service to ensure orders were delivered in a timely fashion. Our target markets are primarily manufacturing, Industrial, Institutional and Government however we have a very diverse customer base.

Vancouver, Canada Area

Diagnose problems during field testing, analyzing mechanical, electrical, and software systems toidentify root causes• Carry out field repairs and software updates, implementing on-the-spot fixes when possible, andworking with the design team to address major issues• Identify and propose design changes to improve system performance and reliability• Calibrate and tune sensor and control systems to achieve the highest possible performance• Assist with prototyping and instrumentation• Develop and refine test plans, procedures, and operation practices• Carry out robot start-up and shut-down procedures• Accompany and monitor robot throughout its operation• Carefully document all operation and test results• Represent A&K Robotics in the best light and with pride when interacting with customers

Distrito Federal, México

Responsibilities: Initiating all aspects of quality customer service through familiarizing customers with Siemens communication solutions, responding to questions and requests, and demonstrating products. I was also responsible for training customers on how to use Siemens communication equipment and providing technical support to customers in Central America and México, especially CFE (Federal Commission of Electricity). • SDH (Synchronous Digital Hierarchy).• Power Link (PLC –Power Line Carrier-).• Protection Signaling Equipment SWT3000• Smart Grid Division. Energy Automation.• Experience working with regulations and standards• IEC 61850• Fibre Optics / IP Network

Cuernavaca, Morelos.

Responsibilities: Technological development and applied scientific research, in order to develop technologies applicable to the electrical industry, providing support to the energy sector in electrical generation, transmission and distribution processes. I worked on the development of an Innovative Smart Grid In-home display capable of reading customer use energy and automation of home appliances. My responsibilities also included:• Analysis of quality information of the energy. (Smart Grid)• Software Development in LabVIEW and assembler firmware development for microcontrollers for diagnostic and functional tests of in-home display

Business General Management, Business Administration And Management, General

Engineer'S Degree, Electronics And Communications Engineering

Bachelor Of Engineering - Be, Electrical, Electronics And Communications Engineering