André Toste

André Toste Email and Phone Number

Data Analyst at InnerData | Wise Pirates | Web Analyst | GA4 | Business Intelligence | EDIT - Data Science & Business Analytics @ Wise Pirates
porto, porto, portugal
André Toste's Location
Porto, Porto, Portugal, Portugal
André Toste's Contact Details

André Toste personal email

n/a
About André Toste

I'm a responsible, punctual, determined and ambitious person. Experienced in customer support, hospitality, digital marketing and data analysis, the area where I intend to grow. Travel, sports and reading are the hobbies that fascinate me the most. Recently I have also devoted myself to meditation."When you follow what gives you pleasure, you put yourself on a kind of path that was always waiting for you, and the life you should be living is precisely the one you are living." Robin Sharma in The Saint, the Surfer and the Executive

André Toste's Current Company Details
Wise Pirates

Wise Pirates

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Data Analyst at InnerData | Wise Pirates | Web Analyst | GA4 | Business Intelligence | EDIT - Data Science & Business Analytics
porto, porto, portugal
Website:
wisepirates.com
Employees:
40
André Toste Work Experience Details
  • Wise Pirates
    Data Analyst
    Wise Pirates Mar 2023 - Present
    Porto, Portugal
    - Web/Digital analytics- Google Tag Manager- UA/GA4- Looker Studio- Power BI- Excel- Web Tracking- Python- SQL- Java Script- Google Cloud Platform- Azure Databricks
  • 1Worldsync
    Data Quality Specialist
    1Worldsync Nov 2022 - Mar 2023
    Data analysis and entry of PC/network hardware, software specifications to database forms. Research, write, gather and organize information in order to link matching products. Work with RP team members to find the best product matches and ways of presenting them in the client database. Ensure that the quality of the data researched and used is in line with the company standard. Defining priorities based on the customer's requests and the available product information. Working with the RP-team on maintaining existing rules and creating new ones.
  • Cisco
    Customer Service & Business Analyst
    Cisco Feb 2022 - Dec 2022
    Responsible for the operational management of the E2E deal lifecycle across all deal types with an additional focus on process streamlining. Worked in close partnership with Sales Operations Managers and Partners. (Remote Position)
  • Cath Kidston
    Customer Service Assistant
    Cath Kidston Nov 2021 - Feb 2022
    London, England, United Kingdom
    Communicate with customers through Zendesk to resolve issues related to faulty/damaged items as well as refunds. Working closely with the courier for order tracking and immediate problem solving, using Salesforce. (Remote Position)
  • Andorinha - Tourism Management
    Associate Operations Manager
    Andorinha - Tourism Management Jul 2019 - Oct 2021
    Porto, Portugal
    Key responsibilities included:• Handling and resolve client complaints.• Responsible for speaking with clients through emails, phone calls and live chats• Providing information to clients with regards to the firm’s services and products• Provide technical support to customers.• Social media plans• Create campaigns in social media accounts• Work closely with ecommerce team to ensure digital marketing channels are reflective of trading needs• Reporting with Google Analytics• General admin tasks, as invoicing and weekly reportsMain achievements:• Increased the company's database and number of followers on social media by approximately 40%• Improved the customer response process by suggesting improvements to decrease the time consumed throughout the process.
  • Gold Charming House
    Stay Manager
    Gold Charming House Oct 2018 - Jun 2019
    Porto, Portugal
    Key responsibilities included:• Responsible for managing client communications• Manage the housekeeping and laundry team• Responsible for social media management campaigns• Responsible for the pricing strategy, according to the seasons, events in the city and during the week and weekend• Managing and coordination customer journey from booking to check out• Provide weekly status to the senior team• Responsible for check in and check out• Manage customer´s reviews in all social media platformMain achievements:• Created the company profile on the platforms: Booking.com and Airbnb.com• Created all the company´s social media• Improved customer response time across all platforms • Defined pricing strategy on Booking and Airbnb platforms

André Toste Education Details

Frequently Asked Questions about André Toste

What company does André Toste work for?

André Toste works for Wise Pirates

What is André Toste's role at the current company?

André Toste's current role is Data Analyst at InnerData | Wise Pirates | Web Analyst | GA4 | Business Intelligence | EDIT - Data Science & Business Analytics.

What is André Toste's email address?

André Toste's email address is at****@****ync.com

What schools did André Toste attend?

André Toste attended Edit. - Disruptive Digital Education, Instituto Superior De Ciências Empresariais E Do Turismo, Instituto Superior De Ciências Empresariais E Do Turismo, Instituto Superior De Contabilidade E Administração Do Porto.

Who are André Toste's colleagues?

André Toste's colleagues are Sara Bettencourt, Danilo Souza, Marta Azevedo, Nuno Senra, Sara Da Costa, Sofia Martins, Dine Oliveira.

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