In my recent positions, I have taken on executive management and operational roles that required strong interpersonal skills and lateral thinking in complex environments. I have managed several hundred staff across digital channels, call centers and distributed store environments, achieving significant improvements in responsible credit extension, customer satisfaction, operational efficiency, and profitability.Since Covid I have been the executive sponsor for transitioning our business into a hybrid workforce reducing our rental footprint from 12,000m2 to 2,000m2 whilst enabling all staff to effectively work from home, even during loadshedding without a loss in productivity or customer satisfaction scores.I have successfully lead a multi-channel sales team across physical and digital channels that has responsibly extended credit at record levels into the Woolworths Consumer base to assist in driving sales within the retail market.I look forward to connecting with like-minded professionals who are passionate about driving growth, innovation, and positive change. Let's collaborate and create value together!