Andrew Mayes Email & Phone Number

Little Rock, AR, US

Little Rock, Arkansas, United States

• Proficiently maintain and update API configuration and troubleshooting for daily reconciliation among a network of banks using Oracle SQL Developer to gather data and Postman to test
• Collaborate with multidisciplinary teams, including developers, engineers, and project managers, to ensure effective communication and streamlined project execution
• Manage and navigate SSH terminals and RDP connections hosting Linux and Windows virtual machines. in Mozambique to troubleshoot banking software, scripting errors, and network connections via JIRA tickets
• Install and deploy recently updated software on Red Hat Enterprise Linux and Windows servers across diverse environments, ensuring consistent performance and stability
• Utilize HeidiSQL to develop customized ATM transactions, enhancing functionality to accommodate new features tailored for the residents of Mozambique

Little Rock, Arkansas, United States

• Efficiently leveraged SQL to extract reports from a large database of recorded laboratory results that did not meet production standards, contributing to troubleshooting efforts and rapid resolution of urgent inquiries.
• Utilized Python scripting for fundamental tasks, including document uploading and deletion
• Analyzed COVID-19 lab reports to maintain safety and operations of communities and organizations around the world such as leading film studios and television productions
• Supported an on-call quality control team from 60-70 hours/week on a 365/24/7 team to troubleshoot or solve data-related, day-to-day urgent inquiries within our company software (Carbon) from testing coordinators and.
• Participated in weekly remote meetings with project management and testing coordinators worldwide to discuss and implement contact tracing strategies based on developing guidelines from the CDC, country-to-country.
• Monitored 15-25 medical provider portals (from an annual, rotating list of 60-80 providers) every hour, on the hour, to receive incoming lab results from productions to clear/reject into Carbon, call productions for.

Longview, Texas

• Created, implemented, and maintained systems of the business: internet, phone lines, Electronic Health Records system, insurance and non-insurance billing, patient scheduling, website, social media, product inventory
• Lead the changing over of EHR (Electronic Health Records) systems, taking aspects into account like amount of patient data, insurance claims/month, patient and business needs, integration with existing payment systems.
• Provided IT support and training related to: EHR system, billing API, internet connectivity, desktop support, new employee training, and clinic scheduling
• Boosted brand awareness while managing internal and external marketing campaigns and programs, doubling weekly patient appointments after first 6 months, created and maintained clinic website daily using HTML/CSS.
• Increased and maintained clinic efficiency by analyzing scheduling trends and appointment data

Conway, Arkansas

Full-Stack Software Development, .Net/C#, Sql, Html/Css, Javascript

Full Stack Software Development: C# - SQL - HTML/CSS - JavaScript Captstone Project: https://github.com/ACM112021/HarmonyApp

Bachelor’S Degree, Marketing Research